From WSU Technology Knowledge Base
What is Computrace
- Computrace is theft recovery/tracking software that is available to purchase for the PC platform, such as the HP.
- Computrace is an OPTIONAL service.
What You Need To Know
Price: $44 for 2 Years
- Computrace has the ability to track laptops that are stolen.
- Students have the opportunity to purchase this service ONLY at the time they pick up their laptop. Service will then be activated.
- This service is Non-Refundable, Non-Returnable.
- How does this service work?
- If the laptop is reported as stolen, and it is connected to the Internet, the computer will send tracking information to reveal the address of the computer. Computrace will then investigate for recovery.
- If the laptop is connected to the Internet and the address is revealed but the laptop cannot be recovered, Computrace pays the user $1000*
- Students will still be required to pay WSU the $500 deductible if the laptop is lost or stolen.
- Absolute Software DOES NOT guarantee the recovery of all lost or stolen laptops.