Receiving your laptop
|At A Glance|
How Often Do We Exchange?
2018 Campus Device Options
What to Bring
About this article
This article is a step-by-step guide to prepare for receiving a new laptop. It is intended for all students and employees participating in the E-Warrior Digital Life and Learning Program who are scheduled for a new laptop. New employees that are receiving a laptop can go to the online form Faculty and Staff devices and select the section 'Employee Laptops'.
Who to contact for help
At any point in this process, employees can contact TLT (email@example.com, 507-457-5240 Option #3, Maxwell Hall 130) and students can contact the Technical Support Center (AskTech@winona.edu, 507-457-5240, Somsen Hall 207) with any questions or requests for help.
Step 1: Choose your device and register for an exchange session
TSC maintains a list of students and employees scheduled to exchange their laptops. If you are on that list, you will receive an email from AskTech with information regarding the laptop options for this year and how to register for an exchange session. Find more information about campus device options on the ITS website. Faculty and staff can contact TLT (firstname.lastname@example.org, 507-457-5240 Option #3, Maxwell Hall 130) for consultation about your device options.
Step 2: Back up your data
You are responsible for backing up your own devices prior to your exchange session. If you have an iPad you will also need to wipe or erase all of your personal information from this device. There will be no time during your exchange session to backup or restore data and applications. If you come to your session unprepared, you will have to reschedule. Consult the articles below for more information:
Step 3: Exchange your device
Before you come to your session, consult the Device Return Checklist to make sure you have done everything needed to exchange your devices. (NOTE: you will need your AppleID and all your data backed up)
Your session starts at the front desk of Somsen 207. You will return your old laptop (don't forget the old power cords) and if you have a tablet make sure it has been wiped (see Resetting Your Tablet). Next, you will receive your new equipment and go through the setup process. This should take 30-60 minutes. Note: For employees, the hard drive of your old laptop will be stored for two weeks following your exchange session and then wiped after that.
Step 4: Get to know your new laptop and make it work-functional
When you leave your device exchange session, you will probably not be fully work-functional. For example, you may need to connect to a campus printer or learn how to access our VPN from off-campus using a new operating system. The articles below include additional instructions on the hardware that you chose and new software that you should be aware of. Employees can contact TLT (email@example.com) and students can contact Technical Support (AskTech@winona.edu) with any questions. Overview of the new laptop features
Step 5: Restore your data and applications
You complete this step on your own, but employees are encouraged to set up a time with TLT (firstname.lastname@example.org) if you would like help organizing your data when you restore it and students should contact Technical Support (AskTech@winona.edu) with any questions. The articles: