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[[File:Macbook air.jpg|right]]
==FAQ==
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==About this article==
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This article provides a checklist of the required and optional tasks involved in backing up personal and school-related files saved on the Apple Mac provided through the [[E-Warrior Digital Life and Learning Program]]. Use this checklist as part of your normal backup routine or to prepare for a laptop exchange or re-imaging. It is intended for both '''students''' and '''employees'''.
  
===Do I have to back up my laptop manually?===
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==Frequently asked questions==
Yes. WSU does not does not provide an automated backup service. Many laptop exchanges involve migration across operating system upgrades and backup tools designed for one version of an OS my not work well on another.  You will want to do a manual backup of your personal files.
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Over the years, we have encountered some common questions about backing up data. Why do you have to do it manually? Where should you store your backup files? Where can you get help? If you have questions, check our [[Mac_laptop_backup_FAQ|Frequently Asked Questions]] article for answers.
  
===Can I back up my files during my exchange session?===
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==Your backup checklist==
No. We provide training and answer backup questions throughout the year, but there is no time to do this during scheduled exchange sessions. If you aren't backed up and ready to go beforehand, you will have to reschedule.
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Everyone should back up any school-related and personal documents, spreadsheets, presentations, and media stored on their laptop's hard drive. Depending on the applications you use, some of you may need to back up application-specific files. Listed below are articles covering these required and optional backup tasks for Mac users:   
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===Everyone - Back up your school-related and personal files===
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<i class="fa fa-check-square-o"></i> [[Backing up files on your Mac|Backing up files on your Mac]]
  
===What if I need backup training or have related questions?===
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===Optional - Back up application-specific files yourself as needed===
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The following, optional backup tasks can be completed without assistance, but don't hesitate to contact {{TLT}} with any questions. In each of these tasks, you copy, store, and move files to your new or re-imaged laptop:
  
You can contact us for training or questions on how to backup your personal information before your exchange session.  This Knowledge Base also provides extensive online documentation that you can access yourself at any time.  
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[[Managing_bookmarks_to_web_resources|Export your browser bookmarks and favorites (Safari, Firefox, Chrome)]]. You can export a list of your saved web addresses in your browser.
  
*Students - Contact the TLT Digital Learning Center in Somsen Hall 207 (457-5240 option 1; [mailto:dlc@winona.edu dlc@winona.edu])
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[[Copying your KeePass database|Copy your KeePass database]]. If you use the KeePass password vault to store your passwords, that database is stored on your laptop and can be copied and stored.
*Faculty and Staff - Contact the TLT Professional Resource Center in Maxwell Hall 130 (457-5240 option 3; [mailto:tlt@winona.edu tlt@winona.edu])
 
  
==Where should I store my backups?==
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[[Copying your iTunes library on a Mac|Copy your iTunes library]]. If you use Apple iTunes, any burned music tracks, saved podcasts, and downloaded, purchased media, are stored as files on your laptop. The folder that contains these files can be copied and stored.
You may first need to determine how much data you need to backup.
 
*[[Mac backup - how full is your hard drive|How full is your hard drive?]]
 
*[[Checking_the_status_of_your_mailbox|How full is your mailbox?]]
 
*[[Data_sensitivity_and_file_storage|Data Sensitivity]]
 
WSU supports two, university-managed storage solutions, OneDrive for Business and network storage.  Students no longer have network storage access and will need to use OneDrive.  External media backup is not supported by WSU, you use this option at your own risk. 
 
===Microsoft OneDrive for Business===
 
All WSU students and employees have 1 TB of cloud storage on their OneDrive for Business. Although this storage space is located on off-campus servers administered by Microsoft, WSU licenses secure access to them through your WSU network account. You can access your files from any computer with an Internet connection, anywhere in the world. You can also access your OneDrive for Business using a tablet or smartphone. How to drag and drop files to OneDrive for Business.  Note:  other cloud storage like Copy, Google Docs, Box and Dropbox should not be used for official WSU document backup storage.  
 
  
===WSU local network storage (WSU Employees only)===
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[[Mac_backup_-_Outlook_archive|Copy your Outlook email archive]]. If you [[Archiving_your_Outlook_mailbox|archived your email in Outlook]], the file this process creates on your laptop can be copied and stored.
  
===External storage media===
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[[Camtasia_Studio_2_for_Mac#Save_.26_Backup_Camtasia_Projects|Copy your Techsmith Camtasia Studio projects]]. If you use TechSmith Camtasia Studio to record videos, there are multiple folders and files you need to copy and move to your new laptop.
This includes CDs, DVDs, SD cards and external hard drives. These are not supported by WSU for backup. You use them at your own risk. See more information on [[Mac backup to external storage media | backing up to external storage media]].
 
  
==What needs to be backed up?==
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[[Exporting a Brightspace course]]. If you have archived any old courses, everything is packaged into a '''.zip''' file and saved on your laptop.
Everyone should back up their school-related and personal documents, spreadsheets, presentations, and media. Depending on the applications you use, you may have more specific backup needs. Consult the articles below for information on how to backup the files.
 
  
*[[Mac backup - personal data|Personal data stored on your hard drive (Desktop, Documents, Pictures, Video, Music)]]
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'''Sticky Notes''' To access this file go to the Finder and click on the Go drop down menu in the Menu Bar. When the drop down menu has expanded press the Option key, on your keyboard. This will present the hidden Library folder. Simply select the Library folder and once open you will notice a single document amungst folders that is named StickiesDatabase.  Simply make sure you include this file in your backup process. If you ever need to reinstate the file simply locate it on your backup drive, and copy and paste or drag and drop it back to the Library folder.
*[[Mac backup - browser bookmarks and farorites|Browser Bookmarks and Favorites(Firefox, Safari, Chrome)]]
 
*[[Mac backup - Outlook archive|Outlook archive .pst files]]
 
*[[Mac backup - KeePass |KeePass database]]
 
*[[Mac backup - Office templates |Office templates]]
 
  
It is probably a good idea to make a list of software that you will need to reinstall  (i.e., Adobe Acrobate Pro, SPSS, JMP) (we need to help them with this, in a prior email)
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===Optional - Backup tasks requiring assistance===
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The following optional backup tasks are complex, fraught with danger, lacking in documentation, or any combination of the above. Please contact {{TLT}} for assistance backing up files associated with these applications unless you're absolutely sure you know what you're doing:
  
===What shouldn't I back up?===
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<i class="fa fa-check-square-o"></i> Copy Mac OS and Office appearance and personalization settings. If you have modified your operating system or Office (e.g., added fonts, signatures, words to the dictionary, macros), you may be able to save some of these modifications and restore them on your new or re-imaged laptop.
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<i class="fa fa-check-square-o"></i> Copy your Respondus test bank databases. If you use the Respondus test authoring tool (not to be confused with Respondus Lockdown Browser), your tests and question banks are saved as '''.rsa''' files on your laptop. These Respondus files will need to be backed up and moved to your new laptop.
  
*'''Any files already stored in your WSU network drives or OneDrive for Business cloud storage''' - Although it's always a good idea to have multiple copies of important files and store those copies in different locations, you do not need to back up the folders and files in your (personal), (department), or (course1; studentwebs) network drives or in your OneDrive for Business cloud storage in preparation for your laptop exchange.
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<i class="fa fa-check-square-o"></i> Copy your SPSS, SAS, and JMP databases and output files. If you use these applications to analyze data, both the datasets and output files are saved on your laptop and will need to be copied and moved to your new laptop.
*'''Applications that you have installed on your laptop or tablet''' - Your new devices will come with some applications already installed. Any applications that you installed on your old devices yourself, including campus-provided and personally-owned applications, will need to be re-installed on your new devices. Generally, you cannot copy applications from one machine to another, so there is no need to back up any of your applications on your old devices.
 
*'''Web browser plugins and extensions''' - If you have modified your web browser by installing plugins or extensions, you will need to re-install these on your new devices. You cannot copy these from one device to another. One notable exception is the Google Chrome browser. If you use Google Chrome with a Google Account, then your extension information is stored in the cloud and is applied to any instance of the browser on any device.
 
*'''Web applications''' - Tools like D2L and Qualtrics that you access on the web are not installed on your laptop and do not leave any related files on your laptop. 
 
*'''Unarchived Outlook Email, Calendar, Contacts, and Tasks''' - Email messages that are in your username@winona.edu mailbox, including the Inbox, Drafts, Sent Items folders and custom subfolders, are not stored on your laptop and do not need to be backed up. Note that this does not include mailbox archives which may be stored on your laptop and will need to be moved.
 
*'''Printer drivers''' - You will re-install any WSU network printers on your new devices. You will also need to re-install any personal printers.
 
  
==What if I forget something?==
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===Optional - Update your backup notes===
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If you really want to maximize your efficiency when it comes time to replace your laptop, take some notes when you do your backups:
  
The hard drive of your old laptop will be stored for two weeks following your exchange session just in case you missed anything. Contact the Technical Support Center (457-5240 Option 1; [mailto:techsupport@winona.edu techsupport@winona.edu], Somsen Hall 207), to schedule an appointment to access your old hard drive if needed. A staff member from TLT will be present if needed to assist you when you visit the Technical Support Center.
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<i class="fa fa-check-square-o"></i> Installed software applications. Make a list of all the applications you need to install on your new laptop (e.g., Uniface, Adobe Photoshop, SPSS, JMP).
  
==Related articles==
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<i class="fa fa-check-square-o"></i> Installed browser add-ons or extensions. Make a list of the modifications you have made to your browsers (e.g., Google Toolbar, Hangouts, Feedly, Pocket, Zotero, Diigo).
  
*[[Receiving your laptop and tablet]]
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==Unsupported applications==
*[[Windows 8]]
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If you installed any unsupported software for school or personal use such as a password vault, a citation manager (e.g., EndNote, Reference Manager), a tax preparation tool (e.g., TurboTax), or photo gallery software, back up any related files you wish to retain. Consult your documentation to determine the location and format of these files. {{TLT}} will provide limited support if you have questions, but your first line of support is the vendor.
*[[New 2012 PC Directory Structure|PC Directory Structure]]
 
*[[Mac OS X Mavericks]]
 
*[[Printing/Setup_Printers_on_a_PC| Restoring Printers On A PC]]
 
*[[Printing/Setup_Printers_on_a_Mac| Restoring Printers On A Mac]]
 
*[[Installing_Software_From_The_Network| Installing Software From The Network]]
 
*[[MAC File Management]]
 
*[[PC File Management]]
 
*[[Student Laptop Distribution Training]]
 
*[[Finder (Mac)]]
 
*[[http://www.macworld.com/article/1140847/customizeosxmanagefiles.html Manage Files in OSX Your Way]]
 
  
[[Category: Mac]]
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==Related articles==
  
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*[[Receiving your laptop]]
  
[[Category:E-Warrior: Digital Life & Learning Program]][[Category: Laptop Exchange]][[Category: Featured]]
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[[Category:Mac]][[Category:Laptop Exchange]][[Category:Backup]]
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__NOTOC__

Revision as of 02:18, 24 August 2018

Macbook air.jpg

About this article

This article provides a checklist of the required and optional tasks involved in backing up personal and school-related files saved on the Apple Mac provided through the E-Warrior Digital Life and Learning Program. Use this checklist as part of your normal backup routine or to prepare for a laptop exchange or re-imaging. It is intended for both students and employees.

Frequently asked questions

Over the years, we have encountered some common questions about backing up data. Why do you have to do it manually? Where should you store your backup files? Where can you get help? If you have questions, check our Frequently Asked Questions article for answers.

Your backup checklist

Everyone should back up any school-related and personal documents, spreadsheets, presentations, and media stored on their laptop's hard drive. Depending on the applications you use, some of you may need to back up application-specific files. Listed below are articles covering these required and optional backup tasks for Mac users:

Everyone - Back up your school-related and personal files

Backing up files on your Mac

Optional - Back up application-specific files yourself as needed

The following, optional backup tasks can be completed without assistance, but don't hesitate to contact TLT (tlt@winona.edu) with any questions. In each of these tasks, you copy, store, and move files to your new or re-imaged laptop:

Export your browser bookmarks and favorites (Safari, Firefox, Chrome). You can export a list of your saved web addresses in your browser.

Copy your KeePass database. If you use the KeePass password vault to store your passwords, that database is stored on your laptop and can be copied and stored.

Copy your iTunes library. If you use Apple iTunes, any burned music tracks, saved podcasts, and downloaded, purchased media, are stored as files on your laptop. The folder that contains these files can be copied and stored.

Copy your Outlook email archive. If you archived your email in Outlook, the file this process creates on your laptop can be copied and stored.

Copy your Techsmith Camtasia Studio projects. If you use TechSmith Camtasia Studio to record videos, there are multiple folders and files you need to copy and move to your new laptop.

Exporting a Brightspace course. If you have archived any old courses, everything is packaged into a .zip file and saved on your laptop.

Sticky Notes To access this file go to the Finder and click on the Go drop down menu in the Menu Bar. When the drop down menu has expanded press the Option key, on your keyboard. This will present the hidden Library folder. Simply select the Library folder and once open you will notice a single document amungst folders that is named StickiesDatabase. Simply make sure you include this file in your backup process. If you ever need to reinstate the file simply locate it on your backup drive, and copy and paste or drag and drop it back to the Library folder.

Optional - Backup tasks requiring assistance

The following optional backup tasks are complex, fraught with danger, lacking in documentation, or any combination of the above. Please contact TLT (tlt@winona.edu) for assistance backing up files associated with these applications unless you're absolutely sure you know what you're doing:

Copy Mac OS and Office appearance and personalization settings. If you have modified your operating system or Office (e.g., added fonts, signatures, words to the dictionary, macros), you may be able to save some of these modifications and restore them on your new or re-imaged laptop. Copy your Respondus test bank databases. If you use the Respondus test authoring tool (not to be confused with Respondus Lockdown Browser), your tests and question banks are saved as .rsa files on your laptop. These Respondus files will need to be backed up and moved to your new laptop.

Copy your SPSS, SAS, and JMP databases and output files. If you use these applications to analyze data, both the datasets and output files are saved on your laptop and will need to be copied and moved to your new laptop.

Optional - Update your backup notes

If you really want to maximize your efficiency when it comes time to replace your laptop, take some notes when you do your backups:

Installed software applications. Make a list of all the applications you need to install on your new laptop (e.g., Uniface, Adobe Photoshop, SPSS, JMP).

Installed browser add-ons or extensions. Make a list of the modifications you have made to your browsers (e.g., Google Toolbar, Hangouts, Feedly, Pocket, Zotero, Diigo).

Unsupported applications

If you installed any unsupported software for school or personal use such as a password vault, a citation manager (e.g., EndNote, Reference Manager), a tax preparation tool (e.g., TurboTax), or photo gallery software, back up any related files you wish to retain. Consult your documentation to determine the location and format of these files. TLT (tlt@winona.edu) will provide limited support if you have questions, but your first line of support is the vendor.

Related articles