Difference between revisions of "Microsoft Teams"

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[[File:Teams.png|left|top|225x150px]]
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==About this article==
 
==About this article==
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This article includes an overview of the Microsoft Teams application. It is intended for all WSU students, faculty, and staff.
 
This article includes an overview of the Microsoft Teams application. It is intended for all WSU students, faculty, and staff.
  
==The Importance of Microsoft Teams==
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==What's Microsoft Teams?==
Teams is a major step forward for Microsoft and for us as inhabitants of a Microsoft-centric organization. It's more than Microsoft's bid to compete with [https://slack.com Slack], a messaging-based collaboration tool launched in 2013 that includes many of the same features and functions. More importantly, it's their answer to what has been missing from their Microsoft Office product line forever and what has been confusing about their recent attempts to support collaboration and teamwork in today's workplace. While Microsoft wants Office to evolve into something more than the Word, Outlook, PowerPoint, and Excel programs installed on our laptops, their vision for this new productivity ecosystem, what they are calling [[Office 365]], and their justification for why we all need to live there, have been unclear. Many are aware of tools like SharePoint, Skype for Business, and OneDrive, but have struggled to integrate them into their Office-enabled routines and have found that the benefits don't surpass the costs by a wide enough margin to justify changing their ways. With Teams, Microsoft is finally bringing this into focus.  
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<onlyinclude>
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Microsoft Teams is an application that supports group work. Access Teams through your web browser or by installing the desktop or mobile app. Create as many Teams sites for as many workgroups, committees, project teams or other groups as you wish. Use a Teams site for a short time and delete it or keep it open to support persistent groups and bigger projects. Each Teams site supports communication, file sharing, integration with other [[Office 365]] and third party applications, and deep customization to help your group achieve specific goals and objectives. Every Teams site supports these common collaborative tasks:
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*'''Text, voice, and video messaging''' - Communicate with members of specific teams and with others at WSU and in the system using integrated text messaging and a built-in conferencing app.
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*'''Cloud-based file storage and sharing''' - Share files of all sorts with other members of the team in a dedicated document library.
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*'''Issue management''' -  Use Microsoft Planner to track tasks and issues.
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*'''Collaborative writing and note-taking''' - Share Microsoft Word, PowerPoint, Excel and other documents and use the dedicated OneNote notebook.
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<includeonly>
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For more information, see [[Microsoft Teams]]
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</includeonly>
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</onlyinclude>
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==How to access Teams==
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===Logging in===
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You can login to Teams via a browser or a desktop application.  Regardless of which method you use, you will use '''StarID@minnstate.edu''' (employees) or '''StarID@go.minnstate.edu''' (students) as your username (e.g., jd8762vd@minnstate.edu) and your StarID password. Confirm using multifactor authentication if needed.
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===Browser===
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Access the online version of Microsoft Teams using your favorite Web browser and the following steps:
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#Navigate to [https://www.office.com/ https://www.office.com] and select '''Sign in'''.
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#Select the '''Teams''' icon (Fig 1). The online version of Teams will open in another browser window.
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===Desktop app===
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Install Microsoft Teams on your laptop or desktop computer and launch it using the following steps:
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#Log into the online version of Teams using your favorite Web browser and the steps above.
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#Select your '''avatar''' in the upper right corner of the browser window and then select '''Download the desktop app''' (Fig 2).
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#Download the installation file and run it on your computer. Follow the onscreen instructions to install it.
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#Once installed, select the app's icon to launch Teams.
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===Mobile app===
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Install Microsoft Teams on your phone or tablet as you would any app. There is a iOS and Android version in the Apple App Store and Google Play, respectively.
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[https://support.office.com/en-us/article/activity-feed-on-the-go-f9a524fa-c7a2-41ee-9961-6d8d16f5550e Microsoft Teams Mobile app]
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===Accessing specific Teams sites===
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Once you have accessed Teams using one of the three methods above, select the Teams icon on the left side of the screen to see a list of all the specific sites that you can access. Select one to open it (Fig 3).
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<gallery widths=200px heights=200px>>
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File:Teams browser icon.jpg|1. Launch Teams Online
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File:Teams install desktop.jpg|2. Download Teams Desktop
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File:Teams select team.jpg|3. Open a Teams site
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</gallery>
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==How to create a Teams site==
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Click the '''Teams''' icon in the left nav of Teams. From this screen you will find '''Join or Create Team''' in the top right corner. 
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Select '''Create Team'''
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Select the type of team template to use. 
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[https://support.office.com/en-us/article/Choose-a-team-type-to-collaborate-in-Microsoft-Teams-0a971053-d640-4555-9fd7-f785c2b99e67 Get a description of each type of team you can create].   
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Most teams that are created will use the '''Other''' template. 
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[[File:SelectATeam.png|800px]]
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Once you have created the team, invite people to join it. You can add individual users, groups, and even entire contact groups (formerly known as "distribution lists"). 
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===Add a team owner and members===
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Find the team that you created, click '''More options ... > Manage team"'''  Then go to the '''Add Members''' tab.  Find the people you want to designate as team owners.  Under '''Role"''' click '''Owner'''.  By default people are added as Members. 
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You must be an Owner to add members to a Team.
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==Setup your Team==
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* [https://support.office.com/en-us/article/add-people-to-a-team-aff2249d-b456-4bc3-81e7-52327b6b38e9 How to add members (internal people) to a team]
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** [https://support.office.com/en-us/article/add-guests-to-a-team-in-teams-fccb4fa6-f864-4508-bdde-256e7384a14f Add guests to a team in Teams]
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** [https://support.office.com/en-us/article/join-a-team-as-a-guest-928d1eef-61e2-49ec-b754-c2fe86b34824?ui=en-US&rs=en-US&ad=US What the guest experience is like to join a team]
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* [https://support.office.com/en-us/article/create-a-new-channel-in-teams-fda0b75e-5b90-4fb8-8857-7e102b014525 Create a new channel in Teams]
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*[https://support.office.com/en-gb/article/collaborate-on-files-in-microsoft-teams-9b200289-dbac-4823-85bd-628a5c7bb0ae?ui=en-US&rs=en-GB&ad=GB Upload and collaborate on files with your Team]
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* Find help within Teams.  Use the '''?''' mark in the lower left corner of the screen. 
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[[file:TeamsHelp.png|400px]]
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==Communicate in Teams==
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There are several ways to communicate within Teams.  Chat is global text messaging between two or more Minnesota State students and employees.  This is private messaging system between the people in the Chat. Within each Team, there is a Post area in each Channel.  These chats are accessible by anyone in the Team.  Chats can also be turned into video conversations or meetings.
  
A Microsoft Team has several components, some of which may already be familiar:
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* [[Chat in Microsoft Teams]]
*SharePoint site - When a team is created, a corresponding Microsoft SharePoint site is also created and integrated with the Team site. For example, when you select the Files tab in a team channel, you are actually accessing a subfolder in the Documents folder of the SharePoint site. That subfolder was created when the channel was created and given the same name. Team members can access certain features of that SharePoint site through the team, such as folders for storing documents. The SharePoint site can also be accessed directly, without using the Team interface.
 
*OneNote notebook - When a team is created, a corresponding Microsoft OneNote notebook is also created. Team members can create and access pages in that notebook from the team interface (e.g., meeting notes). The OneNote notebook can also be accessed directly, without using the Team interface.
 
  
==How to create a Team==
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==Microsoft Training Resources==
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* [https://support.office.com/en-gb/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?wt.mc_id=otc_home&ui=en-US&rs=en-GB&ad=GB Microsoft Teams video training]
  
Submit a request to Techsupport@winona.edu. Give them the name of your team preceded with "WSU-" (e.g., WSU-My Team), whether it is a Public or Private team and who to assign as the team Owner role.
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==LinkedIn Learning Training==
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[[File:LiL-Logo-21px.png]]
  
==Lynda.com Resources==
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LiL resources relevant to the topic on this page:  
Learn how to use Teams with Lynda.com.  All WSU students and employees have access to Lynda.com online training courses once they [https://learn.winona.edu/Lynda create their WSU Lynda account].
 
 
   
 
   
[https://www.lynda.com/Office-365-tutorials/Microsoft-Teams-Essential-Training/572166-2.html Microsoft Teams Essential Training]
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*[https://www.linkedin.com/learning/onedrive-for-business-essential-training-2/share-files-and-use-an-expiring-link-3?u=41915348 Share Files and use an Expiring Link] from [https://www.linkedin.com/learning/onedrive-for-business-essential-training-2?u=41915348 OneDrive for Business Essential Training Course]
==Training Resources for Teams==
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Check out the following courses in LinkedIn Learning to learn more about Microsoft Teams. Note that there are some references to licensing, features, and functions in these courses that do not apply to us. While these are pretty obvious, you can always contact {{TLT}} with any questions.  
* [https://support.office.com/en-us/article/add-people-to-a-team-aff2249d-b456-4bc3-81e7-52327b6b38e9 Add people to a team]
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*Microsoft Teams Essential Training
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*Microsoft Teams Quick Tips
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==TLT Customized Training==
 +
If your department would like to start to use Microsoft Teams, contact TLT for some customized training. We will meet with you to discuss your needs and help you plan your new Team structure. Next, if you would like, we can do customized training for your department or for the new team members of your new Team site. tlt@winona.edu, 507-457-5240 Option #3, Maxwell Hall 130.
  
 
==Troubleshooting==
 
==Troubleshooting==
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*[https://support.office.com/en-gb/article/team-owner-capabilities-in-teams-942f9d78-1c25-4201-a631-570086a4cf2b Team owner capabilities in Teams]
 
*[https://support.office.com/en-gb/article/team-owner-capabilities-in-teams-942f9d78-1c25-4201-a631-570086a4cf2b Team owner capabilities in Teams]
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===I am having problems printing documents from Teams===
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To print you will need to first open the file with the '''Open in Desktop App''' under '''More Options...''' (top right corner) and then print from the desktop application. You cannot print documents directly from Teams view.
  
 
===Known Issues for Microsoft Teams===
 
===Known Issues for Microsoft Teams===
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*[https://docs.microsoft.com/en-us/microsoftteams/known-issues Known Issues for Microsoft Teams]
 
*[https://docs.microsoft.com/en-us/microsoftteams/known-issues Known Issues for Microsoft Teams]
 
{{License}}
 
{{License}}
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For a complete listing of topics, select from the category list below.
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[[Category:Virtual meetings]][[Category:Software]][[Category:Microsoft 365]][[Category:Keep Teaching]][[Category:Keep Working]]

Latest revision as of 08:54, 8 November 2021

Teams.png

About this article

This article includes an overview of the Microsoft Teams application. It is intended for all WSU students, faculty, and staff.

What's Microsoft Teams?

Microsoft Teams is an application that supports group work. Access Teams through your web browser or by installing the desktop or mobile app. Create as many Teams sites for as many workgroups, committees, project teams or other groups as you wish. Use a Teams site for a short time and delete it or keep it open to support persistent groups and bigger projects. Each Teams site supports communication, file sharing, integration with other Office 365 and third party applications, and deep customization to help your group achieve specific goals and objectives. Every Teams site supports these common collaborative tasks:

  • Text, voice, and video messaging - Communicate with members of specific teams and with others at WSU and in the system using integrated text messaging and a built-in conferencing app.
  • Cloud-based file storage and sharing - Share files of all sorts with other members of the team in a dedicated document library.
  • Issue management - Use Microsoft Planner to track tasks and issues.
  • Collaborative writing and note-taking - Share Microsoft Word, PowerPoint, Excel and other documents and use the dedicated OneNote notebook.


How to access Teams

Logging in

You can login to Teams via a browser or a desktop application. Regardless of which method you use, you will use StarID@minnstate.edu (employees) or StarID@go.minnstate.edu (students) as your username (e.g., jd8762vd@minnstate.edu) and your StarID password. Confirm using multifactor authentication if needed.

Browser

Access the online version of Microsoft Teams using your favorite Web browser and the following steps:

  1. Navigate to https://www.office.com and select Sign in.
  2. Select the Teams icon (Fig 1). The online version of Teams will open in another browser window.

Desktop app

Install Microsoft Teams on your laptop or desktop computer and launch it using the following steps:

  1. Log into the online version of Teams using your favorite Web browser and the steps above.
  2. Select your avatar in the upper right corner of the browser window and then select Download the desktop app (Fig 2).
  3. Download the installation file and run it on your computer. Follow the onscreen instructions to install it.
  4. Once installed, select the app's icon to launch Teams.

Mobile app

Install Microsoft Teams on your phone or tablet as you would any app. There is a iOS and Android version in the Apple App Store and Google Play, respectively. Microsoft Teams Mobile app

Accessing specific Teams sites

Once you have accessed Teams using one of the three methods above, select the Teams icon on the left side of the screen to see a list of all the specific sites that you can access. Select one to open it (Fig 3).

How to create a Teams site

Click the Teams icon in the left nav of Teams. From this screen you will find Join or Create Team in the top right corner.

Select Create Team

Select the type of team template to use.

Get a description of each type of team you can create. Most teams that are created will use the Other template.

SelectATeam.png

Once you have created the team, invite people to join it. You can add individual users, groups, and even entire contact groups (formerly known as "distribution lists").

Add a team owner and members

Find the team that you created, click More options ... > Manage team" Then go to the Add Members tab. Find the people you want to designate as team owners. Under Role" click Owner. By default people are added as Members. You must be an Owner to add members to a Team.

Setup your Team

  • Find help within Teams. Use the ? mark in the lower left corner of the screen.

TeamsHelp.png

Communicate in Teams

There are several ways to communicate within Teams. Chat is global text messaging between two or more Minnesota State students and employees. This is private messaging system between the people in the Chat. Within each Team, there is a Post area in each Channel. These chats are accessible by anyone in the Team. Chats can also be turned into video conversations or meetings.

Microsoft Training Resources

LinkedIn Learning Training

LiL-Logo-21px.png

LiL resources relevant to the topic on this page:

Check out the following courses in LinkedIn Learning to learn more about Microsoft Teams. Note that there are some references to licensing, features, and functions in these courses that do not apply to us. While these are pretty obvious, you can always contact TLT (tlt@winona.edu) with any questions.

  • Microsoft Teams Essential Training
  • Microsoft Teams Quick Tips

TLT Customized Training

If your department would like to start to use Microsoft Teams, contact TLT for some customized training. We will meet with you to discuss your needs and help you plan your new Team structure. Next, if you would like, we can do customized training for your department or for the new team members of your new Team site. tlt@winona.edu, 507-457-5240 Option #3, Maxwell Hall 130.

Troubleshooting

Why is Teams sometimes minimized when I return to my Mac?

  • On macOS Teams seems to minimize itself to the dock following self-updates. Unlike other Microsoft apps, Teams does not usually prompt for updates. It just does them, reboots itself, then often restarts minimized to the dock. If you come back and Teams is minimized, that usually means it just updated itself. Teams is updated often and small bugs like this one are squashed all the time.

I can't find the Team I am supposed to be a part of?

  • Depending on how the Team is set up you may need to be invited, sent a join code, or added by the Team Owner.

OK who is the Team Owner? What is a Team Owner? Why is a Team Owner?

  • Microsoft Teams has two primary roles - Team Owner and Team Member. Team Owner is simply the administrator of that Team and can add/remove users, set team member permissions, etc. Team Members can fully interact with the Team, including adding posting to conversations, uploading files, etc.

I am having problems printing documents from Teams

To print you will need to first open the file with the Open in Desktop App under More Options... (top right corner) and then print from the desktop application. You cannot print documents directly from Teams view.

Known Issues for Microsoft Teams

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For a complete listing of topics, select from the category list below.