Difference between revisions of "Military CAC Reader"
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*Restart you PC. | *Restart you PC. | ||
*Try downloading Google Chrome and access AKO from Chrome. | *Try downloading Google Chrome and access AKO from Chrome. | ||
| − | *Clear your Browser Cache through IE settings. | + | *Clear your Browser Cache through IE settings / Safari settings. |
| − | *If presented with multiple certifications, click the third certification from the top. | + | *If presented with multiple certifications, click the third certification from the top of the menu. |
| − | *Clear all DOD certificates through IE. | + | *Clear all DOD certificates through IE or KeyChain. |
Revision as of 15:43, 23 September 2015
This article is a tutorial on installing your Military CAC Reader and your CAC Card on your WSU laptop.
Below is two guides for installing the software needed for your CAC Card to run correctly. Please click which laptop you will be using your CAC Card with and following the procedures within the PDF.
CAC/Reader Installation Guides
PC CAC Reader Installation Guide
MAC CAC Reader Installation Guide
Helpful Tips
- Restart you PC.
- Try downloading Google Chrome and access AKO from Chrome.
- Clear your Browser Cache through IE settings / Safari settings.
- If presented with multiple certifications, click the third certification from the top of the menu.
- Clear all DOD certificates through IE or KeyChain.