Audience

WSU students in a traditional, blended, online, or ITV environment.

Overview

The Quiz tool is designed so that you take exams online. IMPORTANT Many instructors will require you to use LockDown Browser for exams and it is vital that you keep this browser up to date. For a more complete set of instructions related to using LockDown Browser go to the Using LockDown Browser to take a Brightspace quiz article. While taking your quizzes you will want to take several other

Potential Problems and How to Handle Them

Thousands of WSU students take Brightspace quizzes in class each semester and technical problems are rare. Proper planning resolves 99% of them, but it's good to know what can happen during a live test session and how to handle it.

Install/update Lockdown Browser ahead of time. This can be updated/installed in a couple of minutes prior to starting the quiz. Tell the student to go to Assessments...Quizzes and open the quiz. At the bottom of the page is a link to download the latest version of Lockdown Browser. Once they have it installed, have them quit the browser session, restart the browser, go to Brightspace, and start the quiz.
Wifi connection goes down during the quiz. A student usually detects this when quiz answers are no longer being saved. Have the student turn Wi-Fi on their laptop off and then back on again. It should reconnect to warrior automatically. Once it does, have them refresh their browser page and resume the quiz.
Quiz freezes and/or the quiz cannot be submitted. If the student can't scroll up or down on a quiz page or cannot submit a quiz, have them close their browser, restart it, log back into Brightspace, and resume the quiz. This assumes the student has been saving answers. If the student is using Lockdown Browser, tell the student to do a hard restart of the laptop, log back into Brightspace, and resume the quiz.
Quiz freezes and/or the quiz cannot be submitted and quiz answers have not been saved. This is a big problem because you are going to need to restart the browser or the laptop and will lose all the unsaved answers. One solution is to have the student write down the answers and then transfer them into the quiz once it resumes.
Cannot re-enter the quiz after a restart. This usually means that the quiz end time or timer has elapsed. Your professor can extend these for the entire class or just for this student using a special access condition. It may also be the case that the student does not know the new password.
Web browser issues. If you cannot get into a quiz and nothing seems to work, try a different web browser. There may be some problem with the student's preferred browser that needs technical attention. Brightspace is approved for use on Chrome and Firefox, both of which are pre-installed on all WSU laptops, as is Microsoft Edge. Apple Safari is not recommended for use with Brightspace.
All hell breaks loose. Before you throw in the towel, call TLT (tlt@winona.edu). We will run over to your class and help you.

Accessing Quizzes

Quiz Details

Confirmation to Start a Quiz

Taking the Quiz

1. You can save each question two different ways. This area is one way to save a question.

2. You can also save after each question by clicking on this Save button. It is recommend you save after each question.

3. Once you have saved the question this icon will look bold .

Saving & Submission

1. You can also use the Save All Responses button to save all questions at the end. However it is strongly recommend to save after each question.

2. Once you are ready to submit it the Go to Submit Quiz. You are not done; there are more steps.

Quiz Submission Warning

1. If you have forgotten to answer a questions you will see a warning letting you know.

2. Once you have cleared all warnings hit the Submit Quiz button. Again you still have one more step.

Final Quiz Submission Screen

Once you see this screen click on Submit Quiz. You will see one final dialogue box. You MUST hit Yes, Submit Quiz for your quiz to be graded and accept.

Submission Views

1. This will tell you what attempt you just completed. It is up to the instructor to decide how many attempts each quiz gets.

2. If your instructor left you and directions after completing the quiz, you will see these here.

3. Your score.

4. Close to close out of the quiz and this viewing.

To view the submission click on the Attempt.

Viewing Quiz Submission

If you are trying to determine what questions got wrong and right you will want to go to Assessments-->Quizzes. Each instructor decides what view they are willing to display. In some cases you can see what you answer incorrectly and the right answers. Other case you are only given a score.

Next click on the arrow to the right of the quiz you want to see the attempt for and select Submissions.