Draft:Student Technology Survival Guide (Mac)

This page is designed to give students more information on how to perform important tasks on a Mac that will be crucial to his or her time here at WSU.

Where can I find information about Microsoft Live Services?

• What is Microsoft Live?
• How do I set up an alternate email address?
• How do I create my Microsoft Live password?
• How do I use this to set up Outlook?
• Can I set email on my Android, Blackberry, or Apple mobile device?
• What happens to my email when I graduate?

What am I allowed to do on my computer?

• Link to Appropriate Computing video, once it's been remade.
• Link to Laptop Program Contract video, once that, too, has been remade.
• Where can I find the actual Laptop Agreement?

How do I use the printers on campus?

• Where can I find the student printing policy?
• How do I add a printer?
• How do I set the printer to print double-sided?
• How does color printing work?

Where do I go if I have a technical question?

• Is there a Technical Support Center?
• What is the E-Warrior Digital Learning Center?
• What does Walkin support do?
• What do I do if my laptop is lost or stolen?
• Is there somewhere I can get help online?

How can I make sure my computer data is safe?

• How do I back up my files on a CD, DVD or on an external drive?
• How do I back up my iTunes library?
• What is Microsoft Live SkyDrive and how can I backup files to it?
• What is, and how do I set up, Microsoft Live Mesh?

Where can I find more information about the WSU network?

• Where can I find information about the StudentClubs or the StudentWebs servers?
• Can I connect to the network off campus using a VPN client?
• How do I install programs from the network?
• Where can I purchase software from university?

Where can I find more information about the laptop program?

• Can I switch platforms if I'm not due for an exchange?
• Where can I find information about the current laptop models?
• What type of computer should I get based on my major?
• Is there more information about the laptop exchange?
• Can I get more information about the graduate buyout program?
• Can I rent a laptop?
• Can I rent out other equipment?

I have some basic questions about how to use my Mac?

• Does Apple have a general walkthrough?
• How do I take a screenshot?
• How should I go about cleaning my computer?
• Where can I find more information about iTunes?
• How do I rename a folder/file?
• Where can I find general information about how to use Microsoft Word?
• Where can I find general information about how to use Microsoft PowerPoint?