Draft:Student Technology Survival Guide (Mac)

Student Survival Guide
This article is part of the Student Survival Guide Series

This page is designed to give students more information on how to perform important tasks on a Mac that will be crucial to his or her time here at WSU.

Where can I find more information about the e-Warrior: Digital Life & Learning Program?

• Laptop Distribution Information
• Can I switch platforms if I'm not due for an exchange?
• Where can I find information about the current laptop models?
• What type of computer should I get based on my major?
• Is there more information about the laptop exchange?
• Where can I review the information that was covered in the laptop distributions/exchanges?
• Can I get more information about the graduate buyout program?
• Can I rent a laptop?
• Can I rent out other equipment?
• Exchanging Your WSU Laptop

Personal Information

• Student Safe Computing
• I am a new student at WSU and was wondering how to get my D2L username and password, as well as my WSU email.
  • If you give our Phone Support line a call at 507-457-5240 (option 1) we can get you your network username and password. That set of credentials will get you onto our Network and let you into both D2L and WSU Email.

Where can I find information about Microsoft Live Services?

• What is Microsoft Live?
• How do I set up an alternate email address?
• How do I create my Microsoft Live password?
• How do I use this to set up Outlook?
• Can I set email on my Android, Blackberry, or Apple mobile device?
• What happens to my email when I graduate?

What am I allowed to do on my computer?

• Link to Appropriate Computing video, once it's been remade.
• Link to Laptop Program Contract video, once that, too, has been remade.
• Where can I find the actual Laptop Agreement?

How do I use the printers on campus?

• Where can I find the student printing policy?
• How do I add a printer?
• How do I set the printer to print double-sided?
• How does color printing work?

Where do I go if I have a technical question?

• Is there a Technical Support Center?
• What is the E-Warrior Digital Learning Center?
• What does Walkin support do?
• What do I do if my laptop is lost or stolen?
• Is there somewhere I can get help online?

How can I make sure my computer data is safe?

• How do I back up my files on a CD, DVD or on an external drive?
• How do I back up my iTunes library?
• What is Microsoft Live SkyDrive and how can I backup files to it?
• What is, and how do I set up, Microsoft Live Mesh?

Where can I find more information about the WSU network?

• Where can I find information about the StudentClubs or the StudentWebs servers?
• Can I connect to the network off campus using a VPN client?
• How do I install programs from the network?
• Where can I purchase software from university?

I have some basic questions about how to use my Mac?

• Does Apple have a general walkthrough?
• How do I take a screenshot?
• How should I go about cleaning my computer?
• Where can I find more information about iTunes?
• How do I rename a folder/file?
• Where can I find general information about how to use Microsoft Word?
• Where can I find general information about how to use Microsoft PowerPoint?