Difference between revisions of "Virtual private network for employees"

From WSU Technology Knowledge Base
Jump to: navigation, search
 
(108 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
{{TOC_Float_Right}}
 
{{TOC_Float_Right}}
 +
{{WSU}} Information Technology Services provides a secure '''virtual private network for employees''' working from off-campus locations. To maintain data security, access to some online systems and services requires a direct connection to our private campus network. Using our virtual private network (VPN), employees working remotely can emulate this direct, private connection and access these services as if they were on campus. Most employees do not need a continuous VPN connection when working remotely. Employees cannot establish a VPN connection using a personally-owned device and must use multi-factor authentication to verify their credentials when connecting to our VPN.
  
(Looking for the [[VPN for Students]] page?)
+
==Setting up VPN==
 +
===Step 1: Install an authenticator app===
 +
{{WSU}} Information Technology Services supports two authenticator apps for use with our VPN:
 +
*'''Microsoft Authenticator (recommended):''' [[Microsoft Authenticator|Install this app]] if you prefer using your phone or tablet to verify your VPN credentials.
 +
*'''Authy:''' [[Authy|Install this app]] if you prefer using your WSU laptop to verify your VPN credentials.
  
==Step One: Configure an Authenticator App==
+
===Step 2: Add your VPN account to your authenticator app===
 +
This step must be completed while on the Winona or Rochester campus. Please use Google Chrome to complete this step. There are known issues with other browsers. If using a {{WSU}} laptop, you must be connected to the [[Wazoo|Wazoo wireless network]]. You can also complete this step using your office desktop with a secure wired network connection.
 +
#If using a laptop, ensure that it's connected to the [[Wazoo|Wazoo wireless network]] wireless network
 +
#Use Chrome to go to the VPN enrollment site at [https://otp.winona.edu https://otp.winona.edu]
 +
#Select the link, '''"Proceed to set up my StarID for campus VPN access"'''
 +
#Enter your StarID (e.g., ab1234cd) in the Username field and select Submit
 +
#Enter your StarID password and select Submit
 +
#Click the '''Add OATH Token''' button
 +
#Click the radio button next to '''Online''' then click '''Add'''. You will be presented with a QR code and a manual code.
 +
#Open your authenticator app. If using Microsoft Authenticator on your phone or tablet, tap '''Add Accounts''', then '''Work or School account'''. The app will ask for permission to use your camera, tap '''Allow'''. Then, use your phone to scan the QR code on your computer screen. Your account will be added to the app. If you are using Authy, select the '''"+"''' icon, copy and paste the manual account code from the VPN enrollment screen to the field in Authy, and select the '''Add Account''' button.
 +
#IMPORTANT: Select the '''Done''' button on your computer screen to complete the enrollment process.
 +
#Close and reopen your authenticator to ensure that the '''Winona online''' account was added. You will use the rolling code for that account to verify your VPN credentials. Note that you may have other accounts listed in your authenticator app with their own rolling codes.
  
'''Before you start, you must have access to an [https://www.login.gov/help/signing-in/what-is-an-authentication-app/ Authenticator app]. This is typically a mobile phone app that can generate six-digit verification codes to allow [https://en.wikipedia.org/wiki/Multi-factor_authentication multi-factor authentication.]'''
+
===Step 3: Test your VPN connection===
 
+
You can now test your VPN connection from off-campus. You can also test it using your laptop while on campus if you are connected to the Eduroam wireless network. To log in to Eduroam, use the StarID@minnstate.edu format of your username and do not enable the connection to reconnect automatically. When you are done testing disconnect your VPN connection.
[https://support.authy.com/hc/en-us/articles/115001945848-Downloading-and-Installing-Authy-Apps Download the authy app]
+
*[[Connect your laptop to our virtual private network|Connect your PC laptop to our VPN]]
 
+
*[[Connect your laptop to our virtual private network|Connect your Mac laptop to our VPN]]
[https://learn.winona.edu/Multi-Factor_Authentication_for_Office_365#Setup_Trust_Account Click here for instructions on how to set up Microsoft Authenticator with your WSU account]
 
 
 
[https://support.authy.com/hc/en-us/articles/360006303934-Add-a-New-Two-Factor-Authentication-2FA-Account-Token-in-the-Authy-App Click here for instructions on setting up Authy Authenticator]
 
 
 
==Step Two: Enroll at https://otp.winona.edu==
 
 
 
'''NOTE: Please use Google Chrome to complete these steps. Mozilla Firefox is known to present errors during this process.'''
 
# You must have access to an [https://www.login.gov/help/signing-in/what-is-an-authentication-app/ Authenticator app]. This is typically a mobile phone app that can generate six-digit verification codes to allow [https://en.wikipedia.org/wiki/Multi-factor_authentication multi-factor authentication.]
 
# Ensure your computer is connected to the [[Wazoo]] wireless network on campus
 
::* If you are on a desktop computer your wired network connection should suffice
 
# All employees must start by setting up their One-Time Password (OTP) at this link '''while on campus''': https://otp.winona.edu
 
# Once on that page, enter your StarID in the Username field
 
# Enter your network password on the next screen
 
# Click Add OAUTH Token
 
# Click the radio button next to Online then click Add
 
# On the next page, scan the QR code with the authenticator app of your choice
 
 
 
::* '''You MUST click 'Done' after you scan your QR code!'''
 
:::* We recommend [https://www.microsoft.com/en-us/account/authenticator Microsoft Authenticator] or [https://authy.com/download/ Authy]
 
 
 
===Testing the Connection===
 
For the next steps you must be connected to an off-campus (home) network or VPN will fail to connect.
 
 
 
If you would like to test your VPN connection while still on-campus, temporarily connect to the EduRoam Wi-Fi network with your StarID@minnstate.edu.
 
 
 
===Connect to VPN on Windows 10===
 
* Open the Start Menu and type Cisco
 
* Select 'Cisco AnyConnect Secure Mobility Client' when it appears
 
** If Cisco AnyConnect does not appear in your start menu, open your internet browser and go to https://ot.winona.edu
 
[[file:CACVPNPC.png]]
 
* Once Cisco AnyConnect opens, '''replace tunnel.winona.edu with ot.winona.edu''' then hit Connect
 
* You will be prompted to login with your StarID, your six-digit authentication code, and your StarID password
 
* Select your group from the drop down list. If you do not know your group, just choose grp_employee as shown in the screenshot below.
 
** The format is '''StarID-123456''' for username. Do not forget the dash between your StarID and the six-digit code from your [https://www.microsoft.com/en-us/account/authenticator Microsoft Authenticator] or [https://authy.com/download/ Authy] app
 
[[file:VPNmfa.png]]
 
 
 
===Connect to VPN on macOS===
 
 
 
* Click on Spotlight in the upper right corner of your Mac
 
* Type in "Cisco"
 
* Select "Cisco AnyConnect Secure Mobility Client" when it appears
 
** If Cisco AnyConnect does not appear, open your internet browser and go to https://ot.winona.edu
 
[[File:VPN_Mac_Cisco_Search.png|400px]]
 
* Once Cisco AnyConnect opens, replace tunnel.winona.edu with ot.winona.edu then hit Connect
 
[[File:otVPN.png|400px]]
 
* You will be prompted to login with your StarID, your six-digit authentication code, and your StarID password
 
* Select your group from the drop down list. If you do not know your group, just choose grp_employee as shown in the screenshot below.
 
** The format is '''StarID-123456''' for username. Do not forget the dash between your StarID and the six-digit code from your [https://www.microsoft.com/en-us/account/authenticator Microsoft Authenticator] or [https://authy.com/download/ Authy] app
 
[[file:macVPNmfa.png|400px]]
 
 
 
=How do I access my network storage?=
 
 
 
'''If you want to connect to personal network or department network drives from off-campus, you will first need to connect to VPN.'''
 
 
 
==Windows 10==
 
 
 
* Open your Start Menu and click the "Click to Map Network Drives" tile located at the top middle of the screen
 
* Re-open your Start Menu and click the "File Explorer" tile in the middle of the screen
 
* Your network storage drives will be located under the "Network locations" heading. You may have to scroll down to find it.
 
 
 
==macOS==
 
 
 
* In Finder, press and hold the '''<Command>''' key then tap the '''<K>''' key to bring up the "Connect to Server" prompt
 
* Connect to one of the network locations listed in Fig 2.
 
* Just copy/paste one of the addresses below if your list is not pre-populated
 
* Personal storage: smb://store.winona.edu/users/
 
* Department drive: smb://store.winona.edu/department/
 
 
 
[[File:ConnectToServer.png|frame|Fig 2. Here is a sample of the server addresses you may need to connect to.]]
 
 
 
=Related information=
 
  
 +
==More articles==
 +
*[[Frequently asked questions about our virtual private network]]
 +
*[[Access network storage from off campus]]
 
*[[Cisco AnyConnect Secure Mobility Client]]
 
*[[Cisco AnyConnect Secure Mobility Client]]
 
*[[Local network storage]]
 
*[[Local network storage]]
*[[VPN for Employees]]
 
 
*[[VPN for Students]]
 
*[[VPN for Students]]
*[[Installing VPN]]
 
 
*[[VPN]]
 
*[[VPN]]
 +
 +
==External links==
 +
*[https://en.wikipedia.org/wiki/Virtual_private_network Virtual private network (Wikipedia)]
 +
*[https://www.howtogeek.com/133680/htg-explains-what-is-a-vpn What's a VPN and why would I need one? (How-To Geek)]
 +
 +
[[Category:VPN]][[Category:Security]][[Category:Keep Working]][[Category:Keep Teaching]]

Latest revision as of 07:16, 30 March 2020

Winona State University Information Technology Services provides a secure virtual private network for employees working from off-campus locations. To maintain data security, access to some online systems and services requires a direct connection to our private campus network. Using our virtual private network (VPN), employees working remotely can emulate this direct, private connection and access these services as if they were on campus. Most employees do not need a continuous VPN connection when working remotely. Employees cannot establish a VPN connection using a personally-owned device and must use multi-factor authentication to verify their credentials when connecting to our VPN.

Setting up VPN

Step 1: Install an authenticator app

Winona State University Information Technology Services supports two authenticator apps for use with our VPN:

  • Microsoft Authenticator (recommended): Install this app if you prefer using your phone or tablet to verify your VPN credentials.
  • Authy: Install this app if you prefer using your WSU laptop to verify your VPN credentials.

Step 2: Add your VPN account to your authenticator app

This step must be completed while on the Winona or Rochester campus. Please use Google Chrome to complete this step. There are known issues with other browsers. If using a Winona State University laptop, you must be connected to the Wazoo wireless network. You can also complete this step using your office desktop with a secure wired network connection.

  1. If using a laptop, ensure that it's connected to the Wazoo wireless network wireless network
  2. Use Chrome to go to the VPN enrollment site at https://otp.winona.edu
  3. Select the link, "Proceed to set up my StarID for campus VPN access"
  4. Enter your StarID (e.g., ab1234cd) in the Username field and select Submit
  5. Enter your StarID password and select Submit
  6. Click the Add OATH Token button
  7. Click the radio button next to Online then click Add. You will be presented with a QR code and a manual code.
  8. Open your authenticator app. If using Microsoft Authenticator on your phone or tablet, tap Add Accounts, then Work or School account. The app will ask for permission to use your camera, tap Allow. Then, use your phone to scan the QR code on your computer screen. Your account will be added to the app. If you are using Authy, select the "+" icon, copy and paste the manual account code from the VPN enrollment screen to the field in Authy, and select the Add Account button.
  9. IMPORTANT: Select the Done button on your computer screen to complete the enrollment process.
  10. Close and reopen your authenticator to ensure that the Winona online account was added. You will use the rolling code for that account to verify your VPN credentials. Note that you may have other accounts listed in your authenticator app with their own rolling codes.

Step 3: Test your VPN connection

You can now test your VPN connection from off-campus. You can also test it using your laptop while on campus if you are connected to the Eduroam wireless network. To log in to Eduroam, use the StarID@minnstate.edu format of your username and do not enable the connection to reconnect automatically. When you are done testing disconnect your VPN connection.

More articles

External links