WSU Technology Knowledge Base

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Digital Life and Learning
Technology info for living your digital life
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Search our growing collection of helpful articles about campus technology. Can't find what you need? Email us and we will add it. We welcome student, faculty, and staff contributions to this site. If you are interested in contributing, let us know. Please enjoy your stay!

WSU Technology Knowledge Base Wiki Quick Overview

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Student's Top Questions

Tip of the Month: Microsoft SkyDrive for Students

Featured Tool: Adobe Fireworks

Adobe Fireworks CS6 Icon.png

Adobe Fireworks is a graphic design tool that really focuses on the preparation of images for use on the Web. Less complex than Adobe Photoshop, it is a great tool for developing Web-ready graphics quickly. It can also be very helpful for developing Web pages and interactive Web content. You can:

  1. Rapidly prototype web pages
  2. Create and optimize interactive images (e.g., image maps, rollovers) for the web quickly and accurately
  3. Export a clickable prototype of a page as an interactive PDF file, so you can easily collect comments from reviewers and demo your designs
From the full article: Fireworks

Geek Speak 101: VPN

About this Article

VPN stands for Virtual Private Network. It is used to connect to the WSU network when you are off-campus. Students and Employees can use this software. Only WSU laptops can run this software.

Cisco AnyConnect VPN client

Using the Cisco AnyConnect VPN client software, you can connect a WSU laptop to the WSU network from off campus. This software is already installed on all WSU laptops. A VPN connection enables you to access select network resources as if you were on campus connected to our network directly. The data is encrypted to preserve security. This includes:

  • Network storage drives (e.g., personal, class, departmental) Note: See instructions below to Map Network Drives
  • KeyServer applications (e.g., Adobe Photoshop, Adobe Acrobat) These applications will require VPN to run off campus.

Find the Cisco AnyConnect VPN software on Your WSU Laptop

NOTE: You may see this error a couple times while trying to connect. Click on "Connect anyway".

VPN error.jpg

On a PC (Windows 10)

  • From the Windows Start Screen
  • Use the Search icon
  • Search for Cisco
  • Select 'Cisco AnyConnect Secure Mobility Client'
  • You will be prompted to Connect and login to WSU with your StarID and password.

On a PC (Windows 8.1)

  • From the Windows Start Screen
  • Search "Cisco"
  • Select "Cisco VPN Client"

Password 5.png

  • Choose Connect in the menu below:


  • Use your StarID and password to login

On a Mac

  • Click on Spotlight in the upper right corner
  • Type in "Cisco"
  • Select "Cisco AnyConnect Secure Mobility Client"

VPN Mac Cisco Search.png

  • Connect to

VPN Mac Cisco Connect.png

  • Use your StarID and password when prompted to login

Fig 1. In the start menu, click this icon to go to your Network Drives.

Map Network Drives

Mapping network storage for Employees

Windows 10

You will need to manually map your Personal Network Storage also referred to as R: drive.

  • Open File Explorer from the Taskbar
  • Use the drop down arrow in the top menu for 'Map network drive' and select Map network drive
  • Type the following in Folder: \\store\users\(your StarID)
  • Select 'Reconnect at sign-in'
  • Finish

Mac OS

  • Use the Finder
  • Go
  • Connect to Server
  • Server address for Employees to get to personal storage: smb:// StarID
  • Server address for Employees to get to department drive: smb://

Map Network Drives Continued (for after August 8th)

If you want to connect to Personal Network or Department Network drives from off-campus, you will need to VPN and Map Network drives to access them.

Windows 8.1 & 10 PC

  • Go to Start Screen and select the Tile Map Network Drive
  • A script window will appear and your drives will be mapped
  • Go to This PC to see the network drives mapped from the start menu (See Fig 1.)
Fig 2. Typical list of network connections on a MacBook


  • In Finder, hold down <CommandKey> then hit the <K> key to bring up "Connect to Server"
  • Mac users connect to one of the network locations listed in the Fig 2.

Related information

The Faculty Exchange

>> Learn more about faculty applications of technology.

What's This?

Knowledge Base News

  • 12/11/13 - This year we have added many new articles and have received very positive feedback from the WSU community regarding our new and improved Technology Knowledge Base. Thank you everyone for your comments and contributions. Please continue to email any comments or suggestions that you have to us. We appreciate your feedback.
  • 4/12/12 - Welcome to the new and improved Technology Knowledge Base at! After a year of pilot testing the MediaWiki tool, we established a production version of the knowledge base over the semester break and just finished moving all of our content from the testing site to this new, permanent site. We are still cleaning up a few things, but the new knowledge base is now open for business. Please email to let us know what you think.