@@ Line 1: / Line 1: @@
-==What is Workspace ONE?==
+#REDIRECT [[Intelligent Hub]]
-Workspace ONE is a mobile app that provides device security and can manage other apps, email, content, and device settings. Workspace ONE saves you time and money by allowing WSU to purchase and push apps to your device at no additional cost to you. Workspace ONE also allows us to track the device if it is reported as being lost or stolen. Think of it almost like security software for your iPad.
-If Workspace ONE is removed, you may not have access to apps and settings you need to use your iPad for class. You may also lose mobile access to campus resources such as wi-fi and your school email. Please ensure Workspace ONE is configured successfully on your device simply by clicking on the Workspace ONE app icon. If you see two green checkmarks, you’re good! If you see any other indicators, it may be beneficial to you to contact technical support to ensure Workspace ONE is set up and running correctly.
-Workspace ONE provides:
-*mobile security
-*mobile application management
-*mobile email management
-*mobile device management
-*mobile content management
-==Additionally Workspace ONE can:==
-*Save you time and money by purchasing and pushing paid apps to your [[iPad]] or [[WSU Samsung Galaxy Tab 2]] for free.
-**For example, say you need three apps for a Chemistry class, Workspace ONE can automatically add those apps to your tablet when you enroll in the class, then remove them when you’re done with the class.
-*Automatically determine your settings for WSU [[email]], contacts, calendars, [[VPN]], etc.
-*Give you one-click access to WSU websites such as MyWSU, [[eHome]], [[D2L]], etc.
-*Track the device if it is reported as lost or stolen (WSU will NOT track the device for any other reason.)
-*Push WSU security settings, for example to block/blacklist known malicious apps.
-**WSU will only block apps that are known to infect or compromise a mobile device.
-**WSU will not block the installation of any legitimate apps or websites.
-*Think of it almost like antivirus for your tablet. It simply ensures WSU can protect the device.
-==Why was Workspace ONE installed on your tablet==
-Workspace ONE fulfills our campus requirement for management of mobile devices. It allows WSU to push apps that students or teachers may need for specific classes. When those classes are over WSU can then remove that app, saving space on the iPad.
-==How Do I [http://learn.winona.edu/Enroll_in_Workspace ONE Enroll in Workspace ONE] On My iPad?==
-*Open App Store.
-[[File:Workspace ONEiOS701.png | 300px]]
-*Search for "Workspace ONE MDM Agent".  Click on it.
-[[File:Workspace ONEiOS702.jpg | 300px]]
-*Attempt to download and install Workspace ONE MDM Agent.
-*A window asking for you to Sign in to your Apple ID may appear. Sign in and choose Use Existing Apple ID.
-*Enter the full email address for your Apple ID then enter your Apple ID password.
-*When/if it asks you to review your account information, select Review.
-[[File:Workspace ONEappstore1.png | 300px]]
-*If you're asked if you want to download Apple Apps, close out of the pop-up to continue. Make sure United States is selected and press Next.
-[[File:Workspace ONEiOS715.png | 300px]]
-*Read the terms and conditions then scroll to the bottom and choose Agree. Confirm that you Agree on the pop-up.
-[[File:Workspace ONEiOS716.png | 300px]]
-*Enter your address information and press next at the bottom.
-[[File:Workspace ONEiOS718.png | 300px]]
-*Attempt to download and install the Workspace ONE MDM Agent again.
-[[File:Workspace ONEappstore1.png | 300px]]
-*You may be prompted to sign in to the iTunes Store. Enter your Apple ID password if prompted. When the download is finished, open the Workspace ONE MDM Agent.
-[[File:Workspace ONEiOS720.png | 300px]]
-*When Workspace ONE is opened it will prompt you for your WSU email address. This is your StarID followed by @winona.edu. You may receive a pop-up that says it cannot resolve the server. Press OK.
-[[File:Workspace ONEiOS725.png | 300px]]
-*If you are on your WSU iPad select '''WSU Device''' from the drop-down menu. Press Continue at the bottom of the screen.
-*NOTE: The '''BYOD''' option should only be used by current WSU students, faculty, or staff members who are setting up their personal, non-WSU Apple devices.
-[[File:Workspace ONEphoto01.PNG | 300px]]
-*You will be asked to authenticate your device. Type in your StarID and password then press continue.
-[[File:Workspace ONEiOS728.png | 300px]]
-*You will be prompted to the term of use license agreement. Choose Student Tablet Agreement. Read the content and then press accept.
-[[File:Termsofuse.png |  300px]]
-*You will be brought to the Settings menu. If a pop-up asks for your Exchange Account password enter your StarID password.
-[[File:Workspace ONEiOS729.png | 300px]]
-*Choose to Install the profile. On the pop-up choose Install Now. When prompted enter your passcode.
-[[File:Workspace ONEiOS730.png | 300px]]
-*A warning will appear. Read it and choose Install in the top right corner.
-[[File:Workspace ONEiOS733.png | 300px]]
-*Once the profile has installed press Done in the top right corner.
-[[File:Workspace ONEiOS734.png | 300px]]
-*Once you see this page press continue at the bottom of the screen.
-[[File:Workspace ONEiOS735.png | 300px]]
-*Workspace ONE will ask to use your current location. Press OK.
-[[File:Workspace ONEiOS736.png | 300px]]
-*Workspace ONE will ask to send you Push Notifications. Press OK.
-[[File:Workspace ONEiOS737.png | 300px]]
-*Once you see this screen, you’re done! If you do not see this screen, please contact the [[Technical Support Center]].
-[[File:Workspace ONEiOS739.png | 300px]]
-==How Do I Install Workspace ONE On My Samsung Galaxy Tab 2?==
-===STUDENTS===
-*Select Play Store from the Home Menu.
-[[File:samsungWorkspace ONE01.png | 300px]]
-*Press the magnifying glass in the top right corner to bring up the search bar. Type "Workspace ONE" into the search bar. Select "Workspace ONE" (with magnifying glass to the left of it).
-[[File:samsungWorkspace ONE02.png | 300px]]
-*Select '''Workspace ONE MDM Agent'''.
-[[File:samsungWorkspace ONE03.png | 300px]]
-*Press '''Install'''.
-[[File:samsungWorkspace ONE04.png | 300px]]
-*Press '''Accept & Download''' or just '''Accept'''.  If it asks for App permissions, select accept.  If it asks to update apps automatically through Wi-Fi, press '''OK'''.
-[[File:samsungWorkspace ONE05.png | 300px]]
-*Press the back button (to the right of the home button) to go back to the "Workspace ONE" search results.  Install '''Samsung Workspace ONE Service''' and '''Workspace ONE Email Client''' the same way that you installed '''Workspace ONE MDM Agent'''.  If it asks for App permissions press Accept; if it asks to update apps automatically when on Wi-Fi, press OK.
-[[File:samsungWorkspace ONE06.png | 300px]]
-*When finished installing, press the home button. Open the Workspace ONE Agent app.
-[[File:samsungWorkspace ONE13.png | 300px]]
-*Put in your Winona State email address and press '''Enroll Device'''.
-[[File:samsungWorkspace ONE14.png | 300px]]
-*You will be prompted to select a group for your device. '''WSU Device''' is for students '''BYOD''' is for Faculty and Staff members. Press Continue.
-[[File:Screenshot_2014-02-05-15-55-44.png | 300px]]
-*Put in your Winona State username and password credentials. Press '''Continue'''.
-[[File:samsungWorkspace ONE17.png | 300px]]
-*Wait patiently for the App to load.
-[[File:samsungWorkspace ONE18.png | 300px]]
-*When it asks to activate device administrator for Workspace ONE Agent and Workspace ONE Samsung Service, press '''Activate'''.
-[[File:samsungWorkspace ONE19.png | 300px]]
-[[File:samsungWorkspace ONE20.png | 300px]]
-*When it opens to this page, press the multitasking button to open up your open Apps.
-[[File:samsungWorkspace ONE21.png | 300px]]
-*Select Workspace ONE Agent.
-[[File:samsungWorkspace ONE23.png | 300px]]
-*Press OK.
-[[File:samsungWorkspace ONE24.png | 300px]]
-*Input a new passcode.  This is a 4-digit number that you will use when your screen is locked.
-[[File:samsungWorkspace ONE25.png | 300px]]
-*Put your new passcode in again.
-[[File:samsungWorkspace ONE26.png | 300px]]
-*Press the home button.  Open '''Settings'''.
-[[File:samsungWorkspace ONE27.png | 300px]]
-*With Wi-Fi selected (if it isn't already), hold your finger on '''warrior'''.  Press '''Forget network'''.
-[[File:samsungWorkspace ONE29.png | 300px]]
-*Select '''warrior''' again, but just with a tap this time.
-[[File:samsungWorkspace ONE30.png | 300px]]
-*Select '''CN=CERT, DC=winona, DC=edu''' under '''CA certificate'''.  Enter your WSU username in '''Identity''' and your password.  Press '''Connect'''.
-[[File:samsungWorkspace ONE32.png | 300px]]
-*Press the home button and open Workspace ONE Agent.  Press the Email Password Required notification.
-[[File:samsungWorkspace ONE33.png | 300px]]
-*Enter in your email password.  This should be the same as your other WSU account credentials.  If you've logged onto your email outside of using Winona's webmail links (on Microsoft's websites) or if you've set up your email on your phone before, you might already have a different password set in place.  Come to Tech Support and we can reset your email password for you.
-[[File:samsungWorkspace ONE34.png | 300px]]
-===FACULTY AND STAFF===
-*Open the Google Play Store.
-[[File:samsungWorkspace ONE01.png | 300px]]
-*Type Workspace ONE into the search bar.
-[[File:samsungWorkspace ONE02.png | 300px]]
-*Select Workspace ONE MDM Agent once it pops up.
-[[File:samsungWorkspace ONE03.png | 300px]]
-*Press Install, and Accept and Download.
-[[File:samsungWorkspace ONE04.png | 300px]][[File:samsungWorkspace ONE05.png | 300px]]
-*If an App Permissions box appears, press accept.
-*Press 'Ok' on the 'Update Apps automatically when on Wi-Fi box appears.
-*Return to the Home screen by pressing the Home button.
-*Open Workspace ONE Agent App on Home screen.
-*Type in your WSU email address.
-[[File:SamAir01.png | 300px]]
-*Choose WSU Device from the dropdown menu.
-[[File:SamAir02.png | 300px]]
-*Type in your WSU username and password.
-[[File:SamAir03.png | 300px]]
-*Your device will enroll.
-[[File:SamAir04.png | 300px]]
-*Choose "Activate" to activate device administrator.
-[[File:SamAir05.png | 300px]]
-*You will be prompted to enter a passcode.
-[[File:SamAir07.png | 300px]]
-*Choose '''password''' from the available list.
-[[File:SamAir08.png | 300px]]
-*Enter in a new password.
-[[File:SamAir09.png | 300px]]
-*You will be prompted to encrypt your device, plug in your charger and then choose '''encrypt device'''.
-[[File:SamAir11.png | 300px]]
-*Confirm your password
-[[File:SamAir12.png | 300px]]
-*Check the box that says Fast Encryption.
-[[File:SamAir13.png | 300px]]
-*Click Encrypt Device and the device will reboot.
-*The device must be at least 80% charged before it will encrypt.
-*Encryption will take from 5 - 15 minutes.
-*When the device reboots please enter your password at the encrypted device storage screen.
-*The device will now show a login screen - enter your password again.
-*Open up Settings and go to the Wi-Fi tab.
-[[File:SamAir14.png | 300px]]
-*Click Warrior and then click Forget.
-*Click Warrior
-*Under CA certificate click CN=CERT.
-[[File:SamAir15.png | 300px]]
-*Enter your WSU username in the identity field.
-*Enter your WSU password in the password field.
-*Press Connect.
-[[Category: iPad/iPhone/iPod]][[Category:Mobile Applications]][[Category:Using Mobile Devices]][[category: Delete]]

Difference between revisions of "Workspace ONE"

Latest revision as of 04:19, 15 November 2018

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