Difference between revisions of "Zoom"

Latest revision as of 15:02, 17 April 2024

About this article

This article provides an overview of the features and functions of the Zoom web conferencing system. It is intended for all WSU students and employees interested in conducting or attending online meetings using Zoom.

What's Zoom?

Zoom is a full-featured web conferencing tool that can be used on desktops, laptops, and mobile devices. It supports video and audio over the Internet, document and screen sharing, and more. Meeting hosts can create meeting sites, provide access to those rooms through a URL, and then use the tools available in the room to facilitate engaging online meetings with anyone in the world via a web browser. WSU employees can create and host Zoom meetings. WSU students can create and host their own Zoom rooms for 1:1 or group meetings. Most faculty and staff use Zoom to support online meetings (e.g., remote classes, virtual office hours, exam review sessions), but it can also be used in a face-to-face meeting or classroom to support communication and collaboration.

What is the difference between a meeting and a webinar?

Online Zoom Meetings

Use if each attendee will have their own device
You want to collaborate with participants
Participant's can screen share, turn on their video and audio and see who else is in attendance
You want to use Breakout rooms

Webinars

Use if you plan to mainly present video, audio and content in one direction to a group of remote attendees
Designed for host and designated panelists to share their video, audio and screen
Attendees have the ability to interact via Q&A, chat and answering polling questions
Host can unmute attendees
Can enable Registration
500 -1000 attendees

For more details, refer to the Meeting and Webinar Comparison article in the Zoom Support site.

Getting Started

All WSU employees and students should Sign In to Zoom with SSO at least one time to activate their WSU account.

Activate your Minnesota State Zoom Pro host account

Join a Meeting

Virtual meeting best practices

It’s important to keep in mind that even though this is a virtual meeting your location and surroundings are important. Here are some basic things to remember to create a professional virtual environment.

Background(s)– Check the background and rid the space of any clutter or distractions. You also want to make sure you are not positioned in front of a window as this can cause you to appear like a shadow. Keep your background simple. if you feel that your real background is distracting or inappropriate for your meeting you can look at options to add a virtual background everything from blurring to adding a distinct WSU environment. Virtual background information can be found here.
Noise – Is there background noise that could prevent participants from hearing clearly? It is recommended to conduct the webinar in an office or quiet room. Make sure to shut the door and hang a sign stating you are in a virtual meeting asking people not to enter or knock on the door. Also keeping your mic muted when you are not talking can help cut down on excess noise.
Lighting – Double check the lighting when you launch the meeting and the video has started. Make sure more light is on your face than coming from behind you. You might also need to adjust where you are sitting so the light is not right above your head and within the camera framing.
Framing – As an additional consideration be aware of your distance from the camera (not too close, not too far). You want to try and have the camera at eye level.
Document Camera - HoverCam Solo8+

Support

Contact TLT with any questions regarding Zoom. Email TLT at TLT@Winona.edu, please include Zoom in the subject line. Phone support is available by dialing 507-457-5240, option 2 Monday-Thursday 8:00am-4:00pm, Friday 8:00am-4:00pm. You can also join the TLT zoom room for help: https://minnstate.zoom.us/my/wsutlt

If you would like to set up a testing session with a TLT staff member, please send a request to TLT@Winona.edu.

Zoom Help

(Note: External links below go to Zoom.com documentation)

Setup your Zoom Account at WSU

Activate your Minnesota State Zoom Pro host account

Install Zoom

Join a Zoom Meeting

Sign in with SSO using your StarID credentials (SSO stands for Single Sign On)

Personal Zoom Meeting

Scheduling a Meeting

How do I schedule a meeting?

Hosting a Meeting

Meeting Options - Running a Meeting

Recording

Scheduling Privileges

How do I allow someone to schedule meetings on my behalf?

Virtual Office

Some departments, like TLT, use a virtual office to have students log in to for help. For questions on how these work or to get one of these setup, contact TLT@winona.edu.

Webinars

Zoom Webinars

Zoom Training

Best Practices

Troubleshooting

For a complete listing of topics, select the Zoom category from the list below.

@@ Line 8: / Line 8: @@
 ==What is the difference between a meeting and a webinar?==
-Zoom's Meeting and Webinar platforms offer similar features and functionality, but have some key differences.
+'''Online Zoom Meetings'''
+* Use if each attendee will have their own device
+* You want to collaborate with participants
+* Participant's can screen share, turn on their video and audio and see who else is in attendance
+* You want to use Breakout rooms
+'''Webinars'''
+* Use if you plan to mainly present video, audio and content in one direction to a group of remote attendees
+* Designed for host and designated panelists to share their video, audio and screen
+* Attendees have the ability to interact via Q&A, chat and answering polling questions
+* Host can unmute attendees
+* Can enable Registration
+* 500 -1000 attendees
+For more details, refer to the [https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-Webinar-Comparison Meeting and Webinar Comparison article] in the Zoom Support site.
-Meetings are designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and see who else is in attendance.
+== Getting Started ==
+All WSU employees and students should Sign In to Zoom with SSO at least one time to activate their WSU account.
+* [[Activate your Minnesota State Zoom Pro host account]]
-Webinars are designed so that the host and any designated panelists can share their video, audio and screen. Webinars allow view-only attendees. They have the ability to interact via Q&A, chat, and answering polling questions. The host can also unmute the attendees.
+* [[Join a Zoom meeting as a participant|<u>Join a Meeting</u>]]
-For more details, refer to the [https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-Webinar-Comparison Meeting and Webinar Comparison article] in the Zoom Support site.
+* [[Hosting a Zoom meeting|<u>Hosting a Zoom meeting</u>]]
+* [[Scheduling a Zoom meeting|<u>Schedule a meeting</u>]]
+* [https://minnstate.zoom.us/download <u>Download Zoom Client for Meeting</u>]
+* [https://minnstate.zoom.us/download <u>Download Zoom Plug-in for Outlook</u>]
+* [[Video conferencing rooms|<u>Zoom Equipped meeting and classroom spaces</u>]]
+**<u>[[Using A Zoom Room]]</u>
 ==Virtual meeting best practices==
 It’s important to keep in mind that even though this is a virtual meeting your location and surroundings are important. Here are some basic things to remember to create a professional virtual environment.
-*'''Background''' – Check the background and rid the space of any clutter or distractions.  You also want to make sure you are not positioned in front of a window as this can cause you to appear like a shadow. Keep your background simple.
+*'''Background(s)'''– Check the background and rid the space of any clutter or distractions.  You also want to make sure you are not positioned in front of a window as this can cause you to appear like a shadow. Keep your background simple. if you feel that your real background is distracting or inappropriate for your meeting you can look at options to add a virtual background everything from blurring to adding a distinct WSU environment. [[Virtual backgrounds|<u>Virtual background information can be found here.</u>]]
 *'''Noise''' – Is there background noise that could prevent participants from hearing clearly? It is recommended to conduct the webinar in an office or quiet room.  Make sure to shut the door and hang a sign stating you are in a virtual meeting asking people not to enter or knock on the door. Also keeping your mic muted when you are not talking can help cut down on excess noise.
 *'''Lighting''' – Double check the lighting when you launch the meeting and the video has started. Make sure more light is on your face than coming from behind you. You might also need to adjust where you are sitting so the light is not right above your head and within the camera framing.
 *'''Framing''' – As an additional consideration be aware of your distance from the camera (not too close, not too far).  You want to try and have the camera at eye level.
+*'''Document Camera - ''<u>[[HoverCam Solo8+]]</u>'''''
 ==Support==
-Contact TLT with any questions regarding Zoom. Email TLT at '''TLT@Winona.edu''', please include '''Zoom''' in the subject line. Phone support is available by dialing '''507-457-5240, option 2''' Monday-Thursday 8:00am-8:30pm, Friday 8:00am-4:00pm
+Contact TLT with any questions regarding Zoom. Email TLT at '''TLT@Winona.edu''', please include '''Zoom''' in the subject line. Phone support is available by dialing '''507-457-5240, option 2''' Monday-Thursday 8:00am-4:00pm, Friday 8:00am-4:00pm.  You can also join the TLT zoom room for help:  <u>https://minnstate.zoom.us/my/wsutlt</u>
+If you would like to set up a testing session with a TLT staff member, please send a request to '''TLT@Winona.edu.'''
+==Zoom Help==
+(Note: External links below go to Zoom.com documentation)
+=== '''Setup your Zoom Account at WSU''' ===
+* [[Activate your Minnesota State Zoom Pro host account]]
+* [[Install Zoom]]
+=== '''Join a Zoom Meeting''' ===
+* [[Sign in to Zoom using your StarID|Sign in with SSO using your StarID credentials]] (SSO stands for Single Sign On)
+* [[Join a Zoom meeting as a participant]]
+* [[Sign in to Zoom using guest credentials]]
+* [[Participating in a Zoom meeting]]
+* [https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting- How do I join a meeting?]
-If you would like to set up a testing session with a TLT staff member please send a request to '''TLT@Winona.edu.'''
+=== '''Personal Zoom Meeting''' ===
+* [[Use your Zoom personal meeting]]
+* [https://support.zoom.us/hc/en-us/articles/201362843-What-is-Personal-Meeting-ID-PMI-and-Personal-Link- How do I change my Personal Meeting ID (PMI)?]
-==More information==
+=== '''Scheduling a Meeting''' ===
+* [[Scheduling a Zoom meeting]]
+* [[Create recurring Zoom sessions|Create a Recurring Meeting]]
+* [[Edit a Zoom meeting]]
+* [https://support.zoom.us/hc/en-us/articles/200881399-How-To-Use-the-Microsoft-Outlook-Plugin How do I schedule a meeting with Outlook?]
-===Zoom training===
+* [https://support.zoom.us/hc/en-us/articles/201362413-How-Do-I-Schedule-Meetings- How do I schedule a meeting?]
+=== '''Hosting a Meeting''' ===
+* [[Hosting a Zoom meeting]]
+* [https://support.zoom.us/hc/en-us/articles/201362603-What-Are-the-Host-Controls- How does a host control a meeting?]
+=== '''Meeting Options - Running a Meeting''' ===
+* [[Invite people to a Zoom meeting]]
+* [[Attention tracking in Zoom meetings]]
+* [[Use a waiting room in a Zoom meeting]]
+* [[Share your screen in a Zoom meeting]]
+* [https://support.zoom.us/hc/en-us/articles/201362153-How-Do-I-Share-My-Screen- How do I share my screen?]
+* [[Take Zoom meeting attendance]]
+* [[Use breakout rooms in a Zoom meeting|Use Breakout Rooms in a Zoom meeting]]
+* [[Create Zoom breakout rooms in advance]]
+* [[Administer a poll in a Zoom meeting]]
+* [[Conducting a poll in Zoom]]
+* [[Using a document camera in a Zoom meeting]]
+* [[Share and record whiteboard work]]
+=== '''Recording''' ===
+* [[Record Zoom meetings]]
+* [[Share and record whiteboard work]]
+* [https://support.zoom.us/hc/en-us/sections/200208179-Recording How do I record a meeting?]
+=== '''Scheduling Privileges''' ===
+* [https://support.zoom.us/hc/en-us/articles/201362803-What-is-Scheduling-Privilege- How do I allow someone to schedule meetings on my behalf?]
+=== Virtual Office ===
+Some departments, like TLT, use a virtual office to have students log in to for help.  For questions on how these work or to get one of these setup, contact TLT@winona.edu.
+=== '''Webinars''' ===
+* [[Zoom Webinars]]
+=== '''Zoom Training''' ===
 * [https://support.zoom.us/hc/en-us Zoom Help Center]
 * [https://www.linkedin.com/learning/learning-zoom/stay-connected-with-zoom-meetings?u=41915348 Zoom training from Linkedin Learning]
-* From the Zoom Help Center:
-** [https://support.zoom.us/hc/en-us/articles/201362183-How-Do-I-Invite-Others-To-Join-a-Meeting- How do I invite others to join a meeting?]
-** [https://support.zoom.us/hc/en-us/sections/200305503-My-Account My Account] (account configuration, password reset, meeting-link creation, meeting, scheduling, ...)
-**[https://support.zoom.us/hc/en-us/articles/206476313-Managing-Video-Breakout-Rooms Managing Video Breakout Rooms]
-===Related Wiki Topics===
-<DynamicPageList>
-category = Zoom
-count = 10
-</DynamicPageList>
-For a complete listing of topics, select from the category list below.
+=== '''Best Practices''' ===
+* [[Prevent Zoom-bombing]]
+* [[Video conferencing tips and tricks]]
+* [[Zoom meeting quick guide]]
+* [[Participating in a Zoom meeting#Virtual Meeting Best Practices|Participating in a meeting Best Practices]]
+* [https://drive.google.com/file/d/1H57Rnr12CEJ9YupuaH53nBEk0DVRDtDK/view Zoom Cheat Sheet (PDF)]
+* [https://zoom.us/docs/doc/Tips%20and%20Tricks%20for%20Teachers%20Educating%20on%20Zoom.pdf Tips and Tricks for Faculty]
+* [https://support.zoom.us/hc/en-us/categories/201146643-Meetings-Webinars Learn more about Zoom]
+* [[Update your Zoom client]]
-[[Category:Virtual meetings]][[Category:Software]][[Category:Zoom]][[Category:Keep Teaching]][[Category:Keep Working]]
+=== '''Troubleshooting''' ===
+* [[Test Zoom]]
+* [[Solve Zoom meeting technical problems]]
+* [[Get Zoom meeting assistance]]
+For a complete listing of topics, select the Zoom category from the list below.
+[[Category:Virtual meetings]]
+[[Category:Software]]
+[[Category:Zoom]]
+[[Category:Keep Teaching]]
+[[Category:Keep Working]]