Difference between revisions of "WSU Technology Knowledge Base"

From WSU Technology Knowledge Base
Jump to navigation Jump to search
 
(179 intermediate revisions by 6 users not shown)
Line 1: Line 1:
 
__NOTOC__
 
__NOTOC__
<!--        BANNER ACROSS TOP OF PAGE        -->
+
<div id="mp-topbanner" style="clear:both; position:relative; box-sizing:border-box; width:100%; margin:1.2em 0 6px; min-width:47em; border:1px solid #ddd; background-color:#f9f9f9; color:#000; white-space:nowrap;">
{| id="fx-topbanner" style="width:100%; background:#f9f9f9; margin:1.2em 0 6px 0; border:1px solid #ddd;"
+
<!--        WELCOME AND ARTICLE COUNT        -->
|[[File:StudentsKryzsko narrow.jpg|250px]]
+
<div style="margin:0.4em; width:22em; text-align:center;">
| style="width:30%; color:#000;" |
+
<div style="font-size:162%; padding:.1em;">WSU Technology Knowledge Base</div>
<!--        WELCOME TO TECHNOLOGY AND ARTICLE COUNT        -->
+
<div style="font-size:95%;">technology info for living your digital life</div>
{| style="width:280px; border:none; background:none;"
+
<div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles in English</div>
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" |
+
</div>
<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Digital Life and Learning</div>
 
<div style="top:+0.2em; font-size:95%;">Technology info for living your digital life</div>
 
<div id="articlecount" style="font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and growing</div>
 
|}
 
 
<!--        PORTAL LIST ON RIGHT-HAND SIDE        -->
 
<!--        PORTAL LIST ON RIGHT-HAND SIDE        -->
| style="width:15%; font-size:95%;" |
+
<ul style="position:absolute; right:-1em; top:50%; margin-top:-2.4em; width:38%; min-width:25em; font-size:95%;">
* [[Student Mobile Device Distribution Support|Student Mobile Device Distribution Support]]  
+
<li style="position:absolute; left:0; top:0;">[[Find technical support|Tech Support]]</li>
* [[WSU Student Survival Guides|Student Survival Guides]]  
+
<li style="position:absolute; left:0; top:1.6em;">[[StarID|Your StarID]]</li>
* [https://wsuewarrior.wordpress.com/ eWarrior News]
+
<li style="position:absolute; left:0; top:3.2em;">[[E-Warrior Digital Life and Learning Program|Your Laptop]]</li>
* [[E-Warrior_Digital_Learning_Commons|e-Warrior Digital Learning Commons]]
+
<li style="position:absolute; left:33%; top:0;">[[Desire2Learn|D2L Brightspace]]</li>
* [[EWazoo]]
+
<li style="position:absolute; left:33%; top:1.6em;">[[Microsoft 365|Email and Chat]]</li>
* [[Microsoft Office_365|Microsoft Office 365]]
+
<li style="position:absolute; left:33%; top:3.2em;">[[Microsoft 365|Microsoft 365]]</li>
* [[Lynda| Lynda Online Learning]]
+
<li style="position:absolute; left:66%; top:0;">[[Kaltura MediaSpace|MediaSpace]]</li>
* [[StarID|StarID]]
+
<li style="position:absolute; left:66%; top:1.6em;">[[Zoom|Zoom]]</li>
| style="width:15%; font-size:95%;" |
+
<li style="position:absolute; left:66%; top:3.2em;">[[Printing]]</li>
* [https://learn.winona.edu/Microsoft_PowerPoint_Poster How to create a poster in PowerPoint]
+
</ul>
* [[Windows 10 In-Place Feature Update|Windows 10 In-Place Feature Update]]
+
</div>
* [[Software Center]]
 
* [[Printing|Printing]]
 
* [[Web based printing|Web Based Printing]]
 
* [[File backup|File Backup]]
 
* [[Icloud Keychain|iOS Keychain Setup]]
 
* [[How_to_change_a_StarID_password|How to change your StarID Password]]
 
| style="width:15%; font-size:95%;" |
 
* [[MediaSpace|MediaSpace]]
 
* [[D2L for instructors|D2L for Instructors]]
 
* [[D2L for students|D2L for Students]]
 
* [[Preparing for the first week of class|Week 1 Checklist]]
 
* [[Preparing_Your_Mac_For_VMware_Fusion|Preparing Mac for VMware]]
 
* [[About TLT Scheduled Workshops|Employee Workshops]]
 
* [[E-Warrior Aspen Capital eScholarship]]
 
| style="width:1%; font-size:95%;" |
 
|}
 
 
<table id="mp-banner" style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;">
 
<table id="mp-banner" style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;">
 
<tr><td style="text-align:center; padding:0.2em; background-color:#fffaf5; border:1px solid #f2e0ce; color:#000; font-size:100%;">{{Main page banner}}
 
<tr><td style="text-align:center; padding:0.2em; background-color:#fffaf5; border:1px solid #f2e0ce; color:#000; font-size:100%;">{{Main page banner}}
 
</td></tr>
 
</td></tr>
 
</table>
 
</table>
 
+
<!--        ANNOUNCEMENTS AND UPDATES        -->
==Getting a New Laptop and Tablet?==
+
{| id="mp-lower" style="margin:4px 0 0 0; width:100%; background:none; border-spacing: 0px;"
*Check out our step-by-step guide for [[Receiving your laptop|turning in your old devices and picking up new ones]].
+
| style="width:100%; border:1px solid #ddcef2; background:#faf5ff; vertical-align:top; color:#000;"|
 
+
{| id="mp-bottom" style="vertical-align:top; background:#faf5ff; color:#000; width:100%"
==Student's Top Questions==
+
! style="padding:2px;" | <h2 id="mp-tfp-h2" style="margin:3px; background:#ddcef2; font-size:120%; font-weight:bold; border:1px solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">Announcements and Updates</h2>
*[[Linda|What is "lynda" and how do I create an account?]]
+
|-
*[[Web based printing| I have a personal laptop.  How can I print on campus?]]
+
| style="color:#000; padding:2px;" | <div id="mp-tfp">{{General News}}</div>
*[https://www.winona.edu/technology/dlc.asp What are Digital Learning Commons hours in Krueger Library?]
+
|}
*[https://www.winona.edu/technology/tech-support.asp What are Tech Support hours in Somsen 207?]
+
|}
*[[How_to_Reset_Your_iPad_in_iOS7|How do I erase all content and data from my iPad when I return it?]]
 
*[[Mobile_devices|How do I setup my WSU email on my smart phone/mobile device?]]'''
 
*[[Installing_Software_From_The_Network|How do I install software from the WSU network?]]
 
*Can WSU apps be installed from off-campus?
 
**It is preferred that you be ON CAMPUS when you do this. If you absolutely need one of the software programs and you are OFF CAMPUS you will need to login via [[VPN]] to connect to the WSU network. We cannot guarantee that the program will load successfully to your laptop from off campus.
 
 
<!--        FEATURED CONTENT        -->
 
<!--        FEATURED CONTENT        -->
 
{| id="mp-upper" style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
 
{| id="mp-upper" style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
<!--        IMPORTANT INFORMATION FOR STUDENTS       -->
+
 
 +
<!--        WELCOME TO WSU       -->
 
| style="width:60%; border:1px solid #cef2e0; background:#f5fffa; vertical-align:top; color:#000;" |
 
| style="width:60%; border:1px solid #cef2e0; background:#f5fffa; vertical-align:top; color:#000;" |
 
{| id="mp-left" style="width:100%; vertical-align:top; background:#f5fffa;"
 
{| id="mp-left" style="width:100%; vertical-align:top; background:#f5fffa;"
! style="padding:2px;" | <h2 id="mp-tfa-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Important Information for Students: WSU Student Survival Guides</h2>
+
! style="padding:2px;" | <h2 id="mp-tfa-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Welcome to WSU</h2>
 
|-
 
|-
 
| style="color:#000;" | <div id="mp-tfa" style="padding:2px 5px">{{:WSU Student Survival Guides}}</div>
 
| style="color:#000;" | <div id="mp-tfa" style="padding:2px 5px">{{:WSU Student Survival Guides}}</div>
<!--        FEATURED TOOL       -->
+
 
 +
<!--        IT FOCUS TIMELY       -->
 
|-
 
|-
! style="padding:2px" | <h2 id="mp-dyk-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Featured Tool: [[Notability]]</h2>
+
! style="padding:2px" | <h2 id="mp-dyk-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Getting a New Laptop?</h2>
 
|-
 
|-
| style="color:#000; padding:2px 5px 5px;" | <div id="mp-dyk">{{:Notability}}</div>
+
| style="color:#000; padding:2px 5px 5px;" | <div id="mp-dyk">{{:Get a new laptop}}</div>
<!--        GEEK SPEAK        -->
+
<!--        PRO TIP MONTHLY      -->
 
|-
 
|-
! style="padding:2px" | <h2 id="mp-dyk-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Geek Speak 101: VPN</h2>
+
! style="padding:2px" | <h2 id="mp-dyk-h2" style="margin:3px; background:#cef2e0; font-size:120%; font-weight:bold; border:1px solid #a3bfb1; text-align:left; color:#000; padding:0.2em 0.4em;">Pro Tip - Looking Good on Zoom</h2>
 
|-
 
|-
| style="color:#000; padding:2px 5px 5px;" | <div id="mp-dyk">{{:VPN}}</div>
+
| style="color:#000; padding:2px 5px 5px;" | <div id="mp-dyk">{{:Video_conferencing_tips_and_tricks}}</div>
 
|}
 
|}
 
| style="border:1px solid transparent;" |
 
| style="border:1px solid transparent;" |
<!--        IN THE NEWS; ON THIS DAY       -->
+
<!--        FACULTY COURSE PREP TIMELY       -->
 
| style="width:40%; border:1px solid #cedff2; background:#f5faff; vertical-align:top;"|
 
| style="width:40%; border:1px solid #cedff2; background:#f5faff; vertical-align:top;"|
 
{| id="mp-right" style="width:100%; vertical-align:top; background:#f5faff;"
 
{| id="mp-right" style="width:100%; vertical-align:top; background:#f5faff;"
! style="padding:2px;" | <h2 id="mp-itn-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">The Faculty Exchange</h2>
+
! style="padding:2px;" | <h2 id="mp-itn-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">Faculty Spring Wrap Up</h2>
 
|-
 
|-
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">{{Faculty exchange}}</div>
+
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">{{:Prepare for the end of an academic term}}</div>
 +
<!--        TEACHER'S CORNER MONTHLY        -->
 
|-
 
|-
! style="padding:2px;" | <h2 id="mp-otd-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">What's This?</h2>
+
! style="padding:2px;" | <h2 id="mp-otd-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">Teacher's Corner</h2>
 
|-
 
|-
| style="color:#000; padding:2px 5px 5px; text-align:center;" | <div id="mp-otd">[[File:PC smartart venn.png|center|border|500px|link=PowerPoint_(PC)/Using_PowerPoint_to_Make_Diagrams#Using_the_SmartArt_Graphics_Gallery]][[PowerPoint_(PC)/Using_PowerPoint_to_Make_Diagrams#Using_the_SmartArt_Graphics_Gallery|Select to Open Request Form]]</div>
+
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">Consider setting up some '''custom student support''' for your courses. {{:Custom student support}}</div>
 +
<!--        THE OFFICE TECH MONTHLY        -->
 
|-
 
|-
! style="padding:2px;" | <h2 id="mp-otd-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">Not Finding What You Need?</h2>
+
! style="padding:2px;" | <h2 id="mp-otd-h2" style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;">Office Tech</h2>
 
|-
 
|-
 
| style="color:#000; padding:2px 5px 5px; text-align:center;" | <div id="mp-otd">[[File:Wiki request.jpg|center|border|650px|link=https://forms.office.com/Pages/ResponsePage.aspx?id=xscRULQKq0ae9PrnSpIaf9BHQKq_2-9Jrz_-zqmS8QZURDlUNjRYRU9LNUxGUjNTVkUwTjY3STM5NyQlQCN0PWcu]][https://forms.office.com/Pages/ResponsePage.aspx?id=xscRULQKq0ae9PrnSpIaf9BHQKq_2-9Jrz_-zqmS8QZURDlUNjRYRU9LNUxGUjNTVkUwTjY3STM5NyQlQCN0PWcu Select to Open Request Form]</div>
 
| style="color:#000; padding:2px 5px 5px; text-align:center;" | <div id="mp-otd">[[File:Wiki request.jpg|center|border|650px|link=https://forms.office.com/Pages/ResponsePage.aspx?id=xscRULQKq0ae9PrnSpIaf9BHQKq_2-9Jrz_-zqmS8QZURDlUNjRYRU9LNUxGUjNTVkUwTjY3STM5NyQlQCN0PWcu]][https://forms.office.com/Pages/ResponsePage.aspx?id=xscRULQKq0ae9PrnSpIaf9BHQKq_2-9Jrz_-zqmS8QZURDlUNjRYRU9LNUxGUjNTVkUwTjY3STM5NyQlQCN0PWcu Select to Open Request Form]</div>
 
|}
 
|}
 
|}
 
|}
<!--        TODAY'S FEATURED PICTURE        -->
 
{| id="mp-lower" style="margin:4px 0 0 0; width:100%; background:none; border-spacing: 0px;"
 
| style="width:100%; border:1px solid #ddcef2; background:#faf5ff; vertical-align:top; color:#000;"|
 
{| id="mp-bottom" style="vertical-align:top; background:#faf5ff; color:#000; width:100%"
 
! style="padding:2px;" | <h2 id="mp-tfp-h2" style="margin:3px; background:#ddcef2; font-size:120%; font-weight:bold; border:1px solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">Knowledge Base News</h2>
 
|-
 
| style="color:#000; padding:2px;" | <div id="mp-tfp">{{News}}</div>
 
|}
 
|}
 
 
[[Category: E-Warrior: Digital Life & Learning Program]]
 

Latest revision as of 20:32, 17 August 2021

WSU Technology Knowledge Base
technology info for living your digital life
1,530 articles in English
Can't find what you need? Send us your suggestions. Interested in contributing? Contact TLT (tlt@winona.edu).

Announcements and Updates

  • 8/30/2021: Latest Zoom Client update is 5.7.6. Please be sure to keep your Zoom up to date.
  • 06-17-2021: D2L Brightspace Upgraded to 20.21.06 Evaluated rubrics can be detached and the order of criterion groups can be changed. Copy of outgoing email message saved to Sent Mail automatically. See student and faculty release notes for more information.
  • 05-24-2021: Mac Users: WSU is now ready for macOS Big Sur. You can update to macOS Big Sur from the Mac App Store, from the System Preferences Software Update pane, or you can contact Tech Support for assistance running the update. If you would like to erase and reset your WSU Mac before installing Big Sur, please visit Tech Support.
  • 05-20-2021: D2L Brightspace Upgraded to 20.21.05 Delete a rubric criterion row and the new copy a criterion row commands now appear under the ellipsis next to the criterion name. Teachers can now print rubrics from Preview. Students can also print blank and evaluated rubrics. See student and faculty release notes for more information.
  • 04-30-2021: Zoom Client Minor Update to 5.6.5 - This is a minor bugfix update for the Windows client. Review the release notes and instructions for updating your Zoom client.
  • 04-26-2021: Zoom Client Minor Update to 5.6.4 - This is a minor feature and bugfix update. New Immersive View option allows hosts to arrange video images on a custom background. Review the release notes and instructions for updating your Zoom client.
  • 04-19-2021: Zoom Client Minor Update to 5.6.3 - This is a minor feature and bugfix update. New vanishing pen feature, improved quality of system sound while sharing, expanded emojis for reactions. Review the release notes and instructions for updating your Zoom client.
  • 05-20-2021: D2L Brightspace Upgraded to 20.21.04 Improvements to the persistent accommodation feature in Quizzes, Classlist, and User Progress; URL links in content no open a new window by default. See student and faculty release notes for more information.
  • 03-29-2021: Zoom Client Minor Update to 5.6.1 - This is a minor bugfix update. Review the release notes and instructions for updating your Zoom client.
For older announcements and updates, check the News Archive.

Welcome to WSU

Getting a New Laptop?

Pro Tip - Looking Good on Zoom

Zoom gallery 2.jpg

Before the meeting

  1. Find a stable spot for your laptop or phone, other than your lap, so your camera doesn't jiggle.
  2. Preferably sit without a window behind you so we can see your face and so the camera can focus well without the shifts between the bright window and you when you move.
  3. Tell your meeting organizer if there is a reason why you can’t be recorded.
  4. Feel free to arrive early to check your audio and video before the official meeting starts.
  5. Comb your hair to look awake and brush your teeth to wake up your smile before the meeting.
  6. Keep your earbuds with a microphone nearby since they help reduce background noise.

During the meeting

  1. Mute when you are not speaking.
  2. Turning your video off and just using audio will conserve bandwidth on your network for others (e.g., roommates, family) to use.
  3. Using lots of hand gestures in front of the camera will slow down the video.
  4. Use chat to ask questions.
  5. Give a thumbs up when asked if you can hear.
  6. Silence your phone.
  7. Speak a little more slowly than usual for more clarity.

For more information, see Video conferencing tips and tricks

Faculty Spring Wrap Up

If you used Brightspace to support any of your courses this term:

  1. Release your final course grades. If you want your students to see their final grades in Brightspace, you must release them. Remember, these are not official grades and you still need to submit those using the Minnesota State Faculty eServices online form.
  2. Prepare final course grades for Minnesota State import. If you want to import your final course grades from Brightspace to the Minnesota State eServices site, rather than entering them manually, you must first convert them into an approved letter format.
  3. Back up your courses. Now is a great time to create a backup copy of this semester's courses.

For more information, see Prepare for the end of an academic term

Teacher's Corner

Consider setting up some custom student support for your courses. TLT will work with you to find the best tools for your specific activities and ensure that these tools are supported fully throughout the term. We also deliver effective and timely technology training for your students designed to meet the specifications of your activity, removing that responsibility from your shoulders. This might include online training, hands-on training sessions held either during or outside class time, just-in-time technical support or some combination of training options.

For more information, see Custom student support

Office Tech