PC continue to set up FAQ
About this article
This article includes a list of frequently asked questions about the process of continuing to set up the WSU PC laptop you received through the e-Warrior Digital Life and Learning Program. Consult this FAQ as you configure your laptop to your specific needs. It is intended for both students and employees.
Frequently asked questions
Why do you have to configure my laptop?
WSU builds a laptop software package that has standard software every user will need (e.g. Microsoft Word, Excel, PowerPoint, browsers, etc.), but we do not load discipline specific software, unique media players, or printers so that you can load the tools you use. Printers are the more obvious illustration of why we don't do all the configuring of your laptop so that you can select the specific one that best meets your needs.
Where are all my software applications?
Every user across campus has a software application, app, or media player that they prefer to use. Java is an excellent example of a web-based language that many sites use for running different tools or services and over the years many will require different versions to run these tools. While we load a stand package of software onto your laptop, we also provide you access to software we purchase and you can load on the network for free download. For media players and other applications designed with browser extensions are often linked to the correct version somewhere on the page you are trying to use. If you are having difficulty finding or using one of these tools contact the Technical Support Center (TechSupport@winona.edu, 507-457-5240, Somsen Hall 207) or stop in to TLT and a staff member will help you find the correct tool you are looking for.
You can contact us for training or questions on how to backup your personal information before your exchange session. This wiki also provides extensive online documentation that you can access yourself at any time.
- Students - Contact the Technical Support Center (TechSupport@winona.edu, 507-457-5240, Somsen Hall 207)
- Employees - Contact TLT (tlt@winona.edu).Backup workshops for employees are available on the TLT Professional Learning Opportunities site.