Receiving your laptop

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At A Glance

How Often Do We Exchange?

  • Students = Every 2 years
  • Employees = Every 3 years

2020 Campus Device Options


  1. Pick device, register for session
  2. Back up data
  3. Exchange your device
  4. Getting work-functional
  5. Restore data and applications

What to Bring

  • Backed up Laptop
  • Power cords

About this article

This article will still serve as your step-by-step guide to prepare for receiving a new laptop. It is intended for all students and employees participating in the eWarrior Digital Life and Learning Program who are scheduled for a new laptop. New employees that are receiving a laptop can go to the online form Faculty and Staff devices and select the section 'Employee Laptops', there you will find the link to the form 'online laptop selection form'.

Who to contact for help

At any point in this process, employees can contact TLT ( and students can contact the Technical Support Center (, 507-457-5240, Somsen Hall 207) with any questions or requests for help.

Step 1: Choose your device and register for an exchange session

TSC maintains a list of students and employees scheduled to exchange their laptops. If you are on that list, you will receive an email from AskTech with information regarding the laptop options for this year and how to register for an exchange session. Find more information about campus device options on the ITS website. Faculty and staff can contact TLT for consultation about your device options.

Step 2: Back up your data

You are responsible for backing up your own devices prior to your exchange session. If you have an iPad you will also need to wipe or erase all of your personal information from this device. There will be no time during your exchange session to backup or restore data and applications. If you come to your session unprepared, you will have to reschedule. Consult the articles below for more information:

Step 3: Exchange your device

Before you come to your session, consult the Device Return Checklist to make sure you have done everything needed to exchange your devices. (NOTE: you will need your AppleID and all your data backed up)

All student laptop sessions will begin in Somsen #207 and then proceed up to the third floor where you will configure your device.

We have started conducting Faculty and staff exchanges over in the Krueger Library room #108 and will continue this as it is a great setting to configure and restore your device in a nice quiet space. Faculty and staff should also bring your cell phone along to configure for Multi-Factor Authentication.

During your session, we will configure your new device, restore printers, show you how to find software, and help to import your browser bookmarks so that you are work-functional by the time you walk out the door. This process typically takes 30-60 minutes. Note: For employees, the hard drive of your old laptop will be stored for two weeks following your exchange session and then wiped after that.

Step 4: Get to know your new laptop and making it work-functional

When you leave your device exchange session, you will probably not be fully work-functional. For example, you may need to connect to a campus printer or learn how to access our VPN from off-campus using a new operating system. The articles below include additional instructions on the hardware that you chose and new software that you should be aware of. Employees can contact TLT ( and students can contact Technical Support ( with any questions. Overview of the new laptop features

Step 5: Restore your data and applications

You complete this step on your own, but employees are encouraged to set up a time with TLT ( if you would like help organizing your data when you restore it and students should contact Technical Support ( with any questions. The articles:

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