WSU Graduate Student Technology Guide

Announcements and Updates 8/30/2021: Latest Zoom Client update is 5.7.6. Please be sure to keep your Zoom up to date. 05-24-2021: Mac Users: WSU is now ready for macOS Big Sur. You can update to macOS Big Sur from the Mac App Store, from the System Preferences Software Update pane, or you can contact Tech Support for assistance running the update. If you would like to erase and reset your WSU Mac before installing Big Sur, please visit Tech Support. 04-30-2021: Zoom Client Minor Update to 5.6.5 - This is a minor bugfix update for the Windows client. Review the release notes and instructions for updating your Zoom client. 04-26-2021: Zoom Client Minor Update to 5.6.4 - This is a minor feature and bugfix update. New Immersive View option allows hosts to arrange video images on a custom background. Review the release notes and instructions for updating your Zoom client. 04-19-2021: Zoom Client Minor Update to 5.6.3 - This is a minor feature and bugfix update. New vanishing pen feature, improved quality of system sound while sharing, expanded emojis for reactions. Review the release notes and instructions for updating your Zoom client. 03-29-2021: Zoom Client Minor Update to 5.6.1 - This is a minor bugfix update. Review the release notes and instructions for updating your Zoom client. For older announcements and updates, check the News Archive.

Featured Articles The following resources highlight technology-related topics of special interest to graduate students. Featured articles will change regularly. WSU computers are pre-configured by our campus IT department with general purpose software that meets the needs of most users. For discipline-specific or course-specific programs, WSU also offers additional software that is available to download on any WSU computer at any time. Software available to WSU students using a WSU laptop Do You Have a Reliable Computer? Do you have a reliable and powerful enough computer to succeed academically? Although graduate students are not required to participate in WSU's eWarrior Digital Life and Learning Program, it may be a good option for you, providing a powerful laptop, supported software, and full integration with all campus network services. You can opt into the program for a semester or a full year. You can also rent a laptop from WSU for shorter periods as needed. If you have a personally-owned computer, make sure it meets our minimum system requirements. Learn more about the WSU eWarrior Digital Life and Learning Program Learn more about laptop rental options Learn more about using personally-owned devices Current Minimum System Requirements: 1.4 GHz quad-core processor, 16GB RAM, 256GB hard drive, dedicated graphics card, two USB ports, web camera (internal or external), noise-canceling microphone (internal or external) 2020 HP Elite Dragonfly Notebook 2020 MacBook Pro Find Printing Services Printing services are available for all WSU students on both the Winona and Rochester campuses, whether you are using a personally-owned or WSU computer. Overview of campus printing services How to print to networked printers while on campus using web based printing May I print from my personal laptop? Web based printing allows WSU students to print from any device that has a web browser, as long as the device is connected to the warrior network. This is especially useful for graduate and part-time students who are not enrolled in our eWarrior Program (and do not have a school laptop). This being said, everyone is welcome to use web based printing! Frequently asked questions about campus printing Host Your Own Zoom Meetings All graduate students can activate their Minnesota State Zoom Pro host license and host their own Zoom meetings. How to activate your Minnesota State Zoom Pro host account How to use your Zoom personal meeting How to schedule a Zoom meeting How to edit Zoom meeting settings How to invite people to a Zoom meeting How to prevent Zoom-bombing

New to WSU? The following resources help new graduate students get started and find the support they need. Your StarID and Password All Winona State students, faculty, and staff have a unique StarID username and password used to access online resources and services. What's your StarID username and password? How to reset your StarID password Visit the Minnesota State StarID Self Service website Your WSU Email Winona State uses Microsoft 365 and Outlook to deliver campus email services. Quick Overview of the Outlook Calendar How to check your WSU email using a web browser How to change your primary campus email address How to configure multi-factor authentication for enhanced security How to install Outlook on your personally-owned computer How to install the Outlook app on a phone or tablet Frequently asked questions about Microsoft 365 Visit your Microsoft 365 web dashboard Your D2L Brightspace Courses Many of your instructors use our D2L Brightspace online learning management system to provide students with access to course materials, resources, and activities. How to sign in to D2L Brightspace Finding your courses in D2L Brightspace Visit D2L Brightspace Attending Zoom Meetings Many of your instructors use our Zoom Pro video conferencing service to support online class meetings. How to install the Zoom client How to sign in to Zoom using your StarID How to join a Zoom meeting as a participant Video conferencing tips and tricks Join a Zoom test meeting Need Help? If you need any support, the following teams are ready to assist you: Technical Support Center (e.g., login problems, hardware issues) Call 507-457-5240 Visit Somsen 207 (Winona) or GL 118 (Rochester) Email: techsupport@winona.edu Hours: Monday-Thursday 7:30 am to 6:00 pm, Friday 7:30 am to 4:30 pm, Sunday 2:00 to 5:00 pm Digital Learning Commons (e.g., software and service questions) Call 507-457-5240 Visit Krueger Library Digital Learning Commons (Winona) or GL 118 (Rochester) Zoom: Meeting link available on D2L homepage Email: techsupport@winona.edu Summer Hours Monday - Friday 8:00 am to 5:00 pm, Saturday Not Open, Sunday 1:00 pm - 9:00 pm Support also available on Zoom during open hours. Zoom Meeting link available on D2L homepage. Fall/Spring Term Hours Monday - Thursday 7:30 am to 10:00 pm, Friday 7:30 am to 5:00 pm, Saturday 10:00 am to 5:00 pm (Zoom only), Sunday 1:00 pm - 10:00 pm Support also available on Zoom during open hours. Zoom Meeting link available on D2L homepage.